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  1. #1
    Star Lounger
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    Question File prints from Excel 2003, but not Excel 2010?!

    So, here is an odd one for you. If I have a particular chart within a spreadsheet and I open the file with Excel 2010 and print to my Ricoh MP c5000 (PCL drivers, 5c, 6 and 6 universal), the file doesn't print. It shows cancelled in the job history on the ricoh. If I open the same file with Excel 2003 and print to the same printer with one of those same drivers, it prints just fine.
    If I use the PS Universal print driver and Excel 2010, it prints fine. If I print to a Dell printer, it prints fine. So, it's definitely a print driver issue, but why the difference between 2010 and 2003, I wonder?
    I've attached the file, in case anyone wants to give it a try!

    Any ideas??
    Attached Files Attached Files

  2. #2
    Super Moderator RetiredGeek's Avatar
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    It printed on my Brother 5370DW laser printer. However, it did cut off the left side of the graph with your default printer settings. I'm using Windows 7 64Bit SP-1 and Excel 2010 32Bit {Version 14.0.6112.5000}.
    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!

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  3. #3
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    But what paper size did you use??

    zeddy

  4. #4
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    Does it have anything to do with previously reported chart printing problems??

    This from a previous posting from cyberama:
    Actually I found the solution and fixed the problem. It's an Excel update from 12/13, KB2596596. If you remove this update, the charts print exactly as they should

    zeddy

  5. #5
    Star Lounger
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    That kb refers to 2007, this is using 2010.

  6. #6
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    Hi

    I used Excel2010 and it printed it OK to an HP Laserjet P2035 (after changing the paper size from Legal to A4)

    zeddy

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