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  1. #1
    Lounger
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    Laptop DVD drive won't read discs

    I'm running Windows 7 home premium on an Acer Aspire laptop. Recently, I attempted to read a DVD in its internal drive. It could not do so, and I assumed it was a disc "gone bad". However, I find that *any* disc I insert has the same problem. I insert the disc, the access light flashes briefly, but when I open the drive in Explorer, the tray opens and a message says "insert disc"!

    Device manager says drive is working correctly.

    I have re-installed drivers, uninstalled the drive and rebooted, but nothing changes. The thing was working perfectly for 2 years until 4 days ago.

    Any thoughts?

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  3. #2
    Gold Lounger Roderunner's Avatar
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    Have you tried a DVD lens cleaning disc ?
    George's PC Specs. / Laptop. Desktop.

  4. #3
    Plutonium Lounger Medico's Avatar
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    Otherwise, it could be a drive going bad. They do go bad. These are somewhat low cost portions of any PC.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
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    Complete PC Specs: By Speccy

  5. #4
    Gold Lounger
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    Quote Originally Posted by pfeldmann View Post
    Device manager says drive is working correctly.


    Any thoughts?
    pfeldmann,
    Hello... If you open "Disk Management" do you see the CD\DVD RW with letter assigned? Also that it has a Disk loaded? Regards Fred
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  6. #5
    Lounger
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    Hi,

    I've tried cleaning the lens; no help.

    Disk management *does* show the drive, in the bottom right hand window..
    Last edited by pfeldmann; 2012-03-13 at 22:04. Reason: error in post

  7. #6
    Gold Lounger
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    Quote Originally Posted by pfeldmann View Post

    Disk management *does* show the drive, in the bottom right hand window..
    pfeldmann,
    Hello... I'm not sure what you mean by.. "bottom right hand window", or if it shows the drive with a CD\DVD in it with drive letter...Could you post a screen shot? Regards Fred
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  8. #7
    Lounger
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    Hi, It turns out to be the bottom middle window (I did not see the third column last time).

    Here is a screen shot with a data disc in the drive.
    DISC1.jpg

  9. #8
    Gold Lounger
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    pffeldmann,
    Hello... You might try to check your connections.(if possible) I have had a loose data connection that would cause "wonky" behavior ....Also have a look at this MS KB... Regards Fred

    PS: Toward end of KB for "7"
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  10. #9
    Lounger
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    I removed and reinstalled the drive (as a way of checking connections), but the thing still refuses to read any disc. I think it's time for boot hill for this drive.

    Thanks, anyways, for the suggestions.

  11. #10
    Plutonium Lounger Medico's Avatar
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    Like I said previously, it could be the drive itself has gone bad.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

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