Results 1 to 14 of 14
  1. #1
    2 Star Lounger amflores's Avatar
    Join Date
    Dec 2009
    Location
    Rio de Janeiro, Brazil
    Posts
    154
    Thanks
    16
    Thanked 0 Times in 0 Posts

    Outlook 2010 doesn't start: missing MSVCR90.dll

    My Outlook 2010 (Win 7 32 bitS ) is not starting because a System Error msg tells me that a MSVCR90.dll is missing.

    How can I solve the problem, and what's the reason for the missing dll?

    Any help will be much appreciated.

    Regards,
    Flores
    Both me and my Windows edition speak brazilian portuguese.

  2. #2
    Administrator
    Join Date
    Jun 2010
    Location
    Portugal
    Posts
    10,272
    Thanks
    130
    Thanked 1,153 Times in 1,062 Posts
    Hi Flores,

    Have you tried an Office repair?

    Regards

    Rui

  3. #3
    2 Star Lounger amflores's Avatar
    Join Date
    Dec 2009
    Location
    Rio de Janeiro, Brazil
    Posts
    154
    Thanks
    16
    Thanked 0 Times in 0 Posts
    Hi Rui,

    Long time, no see.

    Yes, I did repair Office, but it did not work either.
    Tomorrow I will remove/reinstall Office and see if this will do.
    Will let you know.

    Abraços,
    Flores
    Both me and my Windows edition speak brazilian portuguese.

  4. #4
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    20,517
    Thanks
    1
    Thanked 614 Times in 550 Posts
    You could try downloading and installing Visual C++ 2008 SP1 runtime.

    Joe

  5. #5
    2 Star Lounger amflores's Avatar
    Join Date
    Dec 2009
    Location
    Rio de Janeiro, Brazil
    Posts
    154
    Thanks
    16
    Thanked 0 Times in 0 Posts
    ...You could try downloading and installing Visual C++ 2008 SP1 runtime.
    Hello JoeP517,

    The above link recommends that "If you have installed previous pre-release versions of Visual C++ 2008 SP1 such as Beta 1 or Community Technical Preview (CTP) builds, then you must uninstall these versions via Add/Remove Programs in Control Panel before installing the final released version."

    I do have several of them installed, and I'm afraid to remove them prior to installing the Visual C++ 2008 SP1 runtime, as recommended.

    Don't know what to do.

    Any additional help on this?
    Joe, thanks for your help and patience.

    Flores

    Attachment 30749
    Last edited by amflores; 2012-03-14 at 05:08.
    Both me and my Windows edition speak brazilian portuguese.

  6. #6
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    20,517
    Thanks
    1
    Thanked 614 Times in 550 Posts
    You already have the C++ runtime installed. You could install SP1 too but I don't know if that will help.

    Have you tried starting Outlook with addins disabled?

    Joe

  7. #7
    2 Star Lounger amflores's Avatar
    Join Date
    Dec 2009
    Location
    Rio de Janeiro, Brazil
    Posts
    154
    Thanks
    16
    Thanked 0 Times in 0 Posts
    Hello Joe,

    Outlook is not opening, therefore I don't know how to disable addins.
    Do you think a system restore can fix this problem?

    Flores
    Both me and my Windows edition speak brazilian portuguese.

  8. #8
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    4,743
    Thanks
    67
    Thanked 544 Times in 492 Posts
    I think Joe wants you to start outlook in safe mode:
    You can open any Office or Office family program in Office Safe Mode by pressing CTRL while you start the program or by using the /safe option when you start the program from the command line.

    Jerry

  9. #9
    2 Star Lounger amflores's Avatar
    Join Date
    Dec 2009
    Location
    Rio de Janeiro, Brazil
    Posts
    154
    Thanks
    16
    Thanked 0 Times in 0 Posts
    Hi Joe and Rui,

    In the meantime I did a system restore and this solved the problem for the missing dll.
    Thanks to you all for helping me fix the problem.
    Regards and abraços,
    Flores

  10. #10
    Administrator
    Join Date
    Jun 2010
    Location
    Portugal
    Posts
    10,272
    Thanks
    130
    Thanked 1,153 Times in 1,062 Posts
    Glad it's solved .

    Abraço.

  11. #11
    2 Star Lounger amflores's Avatar
    Join Date
    Dec 2009
    Location
    Rio de Janeiro, Brazil
    Posts
    154
    Thanks
    16
    Thanked 0 Times in 0 Posts
    Glad it's solved .
    Rui,

    Yesterday I did a recent system restore, but it did not work.
    Today, I tried an older one and voilá, it worked.
    Abraços, and obrigado
    Flores
    Both me and my Windows edition speak brazilian portuguese.

  12. #12
    2 Star Lounger amflores's Avatar
    Join Date
    Dec 2009
    Location
    Rio de Janeiro, Brazil
    Posts
    154
    Thanks
    16
    Thanked 0 Times in 0 Posts
    ............I think Joe wants you to start outlook in safe mode: You can open any Office or Office family program in Office Safe Mode by pressing CTRL while you start the program


    Hello Jerry,

    Yes, I tried opening Outlook in safe mode, but it did not respond.
    All I got was the System Error msg telling me that a MSVCR90.dll was missing.

    Thanks for your help.
    Regards,
    Flores

    Both me and my Windows edition speak brazilian portuguese.

  13. #13
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    4,743
    Thanks
    67
    Thanked 544 Times in 492 Posts
    Well, I'm glad you got it to work via a system restore. It would be interesting to know what caused the problem in the first place. Can you think of anything you did between the system restore point that worked and the one that failed?

    Jerry

  14. #14
    2 Star Lounger amflores's Avatar
    Join Date
    Dec 2009
    Location
    Rio de Janeiro, Brazil
    Posts
    154
    Thanks
    16
    Thanked 0 Times in 0 Posts
    .... It would be interesting to know what caused the problem in the first place. Can you think of anything you did between the system restore point that worked and the one that failed?
    Hello Jerry,

    I was happy having fixed the problem.
    In fact, I was not sure the second system restore would work.
    Pure luck, but frustrated for not knowing what caused the problem.

    Regards,
    Flores
    Both me and my Windows edition speak brazilian portuguese.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •