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  1. #1
    New Lounger
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    My external hard disc does not work

    My external hard disc does not work

    Hi all

    Recently My external hard disc is not reconized by windows.

    I have tried that in another system but still no go.

    The light on it turns on and i hear the sound of its motor in it, but in windows there is no sighn of it.

    please help and thanks !

  2. #2
    Plutonium Lounger Medico's Avatar
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    mj2000, welcome to the Lounge. New members are always welcome.

    More info needed.

    What version of Windows? What brand / model of Ext HD?

    Did it ever work or has it failed since the first time you tried it?
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  3. #3
    New Lounger
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    Thanks.

    Its Seagate. i dont know which is the model but these are written in the back of it :
    p/n :9SD2A6-500

    s/n : 2GH5TGNL

    I have tried in both xp professional and 7 enterprise.

    It has been working fine since months but recently there is the problem.

  4. #4
    Plutonium Lounger Medico's Avatar
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    I would first try a new cable to rule that out. When it's plugged in, does it show up in My Computer, or if you open Disk Manager? If it shows up can you click on it and open it?

    You say it does not work, how does it not work?
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  5. #5
    New Lounger
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    I have tried another cable but still no go.

    It does not show up in My Computer, Disk Manager and any other places and applications such as Tune up.

  6. #6
    Plutonium Lounger Medico's Avatar
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    It certainly sounds like something may be wrong with the ext HD then. Sorry for that news.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  7. #7
    New Lounger
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    An update to my issu :

    On my Windows 7 running on Dell Inspiron 1520, In Device manager i saw some yellow icons in Universal Serial Bus controllers, and by disabling and reanablin them, the device showed up in my computer, it demanded a fix, i performed and now i can use it with no problems.

    But on my XP running on a not much new PC, the device is recognised in device manager, even the icon of safely remove it appears in task bar and even i can open its contents using Tune Up Disk Explorer, but just it does not show up in My Computer.

    I wonder that whatever the hardware of my PC is, it had no problems before with disc external hard but just recently.

    Thanks for the help !

  8. #8
    Plutonium Lounger Medico's Avatar
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    So it appears the USB bus was causing the problem rather than the device. Instead of disabling/re-enabling, I would probably delete and force Windows to reinstall new drivers upon reboot. This would ensure fresh drivers were installed in case the installed drivers were corrupt for some reason. Re-enabling would just enable the corrupt drivers. Deleting them through Device Manager will force Windows to automatically install new drivers from it's driver base when you reboot.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

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