My dad is using Windows Live Mail and is having trouble with it showing emails that a particular person is forwarding to him. He can read them fine using the webmail on line, but in WLM it doesn't even show that there is an attachment. I downloaded Thumderbird and it was even worse, it only showed the winmail.dat file and not the other 3 attachments. Sometimes they are a .rtf file along with the winmail.dat file.
Is there something he needs to do or this sender to fix this issue? If he sends a file directly, he gets it, or even the same file as a .pdf, but if he forwards something he can't even see it in WLM, but can on line.