Results 1 to 14 of 14

Thread: WinXP SP3 & IE8

  1. #1
    New Lounger
    Join Date
    Mar 2012
    Posts
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts

    WinXP SP3 & IE8

    I cannot resolve an issue where IE8 will not start the application. I can see the process in task manager but no application. I have installed FireFox (from a download on another PC) and downloaded and re-installed IE8. In safe mode I have run most free virus and trojan testers but no change. I have also researched and tried every Microsoft KB and FixItNow.
    Short of a re-install of XP is there anything else that I should be trying?

  2. #2
    3 Star Lounger jockmullin's Avatar
    Join Date
    Dec 2009
    Location
    St-Eustache,QC,Canada
    Posts
    239
    Thanks
    10
    Thanked 21 Times in 20 Posts
    Have you tried resetting IE to default settings?

    MS article here: http://support.microsoft.com/kb/923737

    J
    ock

  3. #3
    New Lounger
    Join Date
    Mar 2012
    Posts
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I had not tried that particular KB, but it does the same reset as tried before in another KB. Tried it again anyway but same result.
    In SafeMode TskMgr I can see iexplore.exe added but there no applications running.

  4. #4
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,572
    Thanks
    5
    Thanked 1,057 Times in 926 Posts
    Try starting IE with addons disabled. See Command line agruments in IE8 for details.

    Joe

  5. #5
    3 Star Lounger jockmullin's Avatar
    Join Date
    Dec 2009
    Location
    St-Eustache,QC,Canada
    Posts
    239
    Thanks
    10
    Thanked 21 Times in 20 Posts
    I believe resetting to default already disables addons.

    I have seen this before where it would fail to start in one login but worked in another. In that case it turned out to be a registry problem. You could try setting up another user account and if it works there then use that account for situations (eg MS Updates) where you need IE. Otherwise use FF.

    Jock

  6. #6
    New Lounger
    Join Date
    Mar 2012
    Posts
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I have already tried both suggestions without success. I have created a new account and a right click on the IE icon allows running without addons.

  7. #7
    Super Moderator
    Join Date
    Jun 2011
    Location
    New England
    Posts
    4,746
    Thanks
    171
    Thanked 649 Times in 572 Posts
    Do you always start IE8 from a desktop icon? Have you tried from an IE8 start menu shortcut?

    If that makes no difference, I suggest sfc /scannow at a command prompt.

    Bruce

  8. #8
    New Lounger
    Join Date
    Mar 2012
    Posts
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Yes I have tried running directly from the Program Files directory.
    Running SFC did not help.

  9. #9
    5 Star Lounger chowur's Avatar
    Join Date
    Mar 2010
    Location
    Indiana
    Posts
    804
    Thanks
    0
    Thanked 54 Times in 51 Posts
    You cannot uninstall Internet Explorer 7 or Internet Explorer 8 after you install Windows XP Service Pack 3

    Here is the link;http://support.microsoft.com/kb/950719
    Problems cannot be solved by the same level of thinking that created them. -Albert Einsten

  10. #10
    New Lounger
    Join Date
    Mar 2012
    Posts
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    This issue is not the result of upgrading to SP3 or IE8. IE8 had been working, I was keeping XP current with automatic updates.
    I notice when I reapply the IE 8 upgrade that it states that the previous version of IE was removed. But this reapplication does not resolve the issue.
    Firefox is working fine. If I abandon IE, windows update is still busted. The wupdmgr.exe process starts, but no activity.

    The EventViewer logs show nothing related.

  11. #11
    Super Moderator
    Join Date
    Jun 2011
    Location
    New England
    Posts
    4,746
    Thanks
    171
    Thanked 649 Times in 572 Posts
    You could try the Microsoft Fixit for Windows Update: Fix the problem with Microsoft Windows Update that is not working

    Bruce

  12. #12
    New Lounger
    Join Date
    Mar 2012
    Posts
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Running the FixIt for Windows Update found and corrected two problems but did not resolve the issue. I have a new clue.
    From the webpage for this FixIt there is a link to Windows Update. When following that link I am presented with a screen that states that IE5 of later is required. This probably means that the WinXP does not have or does not know that IE8 is installed.

  13. #13
    New Lounger
    Join Date
    May 2012
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by jpyle721 View Post
    Short of a re-install of XP is there anything else that I should be trying?
    If your system is virus free, try to re-install IE8, most probably it will fix your problem.

  14. #14
    New Lounger
    Join Date
    Mar 2012
    Posts
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I never resolved this issue, a reinstall of IE8 did not work.
    Ended up formatting the hard drive and reinstall.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •