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  1. #1
    New Lounger
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    Word Slow-Down (Word 2000 (9.0.3821 SR-1))

    Dear All,

    I'm new here so please forgive me if this has been covered before.

    I have a strange problem on my PC which seems to be related to Word. The longer I have Word running, the slower my machine runs. The mouse gets sluggish, file open and close takes longer and longer, and so on. Most surprisingly, the clock display slows down, losing up to an hour in a morning. This will happen even if I reboot and then just open Word, doing nothing else. BTW, when I reboot, the clock regains its correct time so I don't have a battery problem.

    Although I haven't checked all possibilities, this doesn't seem to happen with other programs, either Office or non-Office.

    Does anyone have any idea where I go from here?

    Thank you,

    Richard.

  2. #2
    Gold Lounger
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    Re: Word Slow-Down (Word 2000 (9.0.3821 SR-1))

    You've checked the usual suspects? Virus in normal.dot? Macros running automatically from Startup? Other addins installed by who knows who?
    Kevin <IMG SRC=http://www.wopr.com/w3tuserpics/Kevin_sig.gif alt="Keep the change, ya filthy animal...">
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  3. #3
    Silver Lounger Charles Kenyon's Avatar
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    Re: Word Slow-Down (Word 2000 (9.0.3821 SR-1))

    Unusual. How large are your documents? How much RAM do you have? How much room available on your hard drive? Do you have multiple windows open?

    You might try the Resource Monitor in Start => Programs => Accessories => System Tools.
    Charles Kyle Kenyon
    Madison, Wisconsin

  4. #4
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    Re: Word Slow-Down (Word 2000 (9.0.3821 SR-1))

    Although some of my documents are large, the slow down will occur even if I have no document loaded (apart from the default blank document).

    I have 128 MB RAM and about 8.5 GB of free disk space. Although I do tend to run with lots of windows open, the slow down occurs if Word is the only open window.

    I did look at the resource meter and it didn't seem to be very low (I can't remember now but I think it was about 58% system resources).

    Best wishes,

    Richard.

  5. #5
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    Re: Word Slow-Down (Word 2000 (9.0.3821 SR-1))

    Kevin,

    Yes, I've done a full virus check of all 75,000 files (including hidden) with the latest McAfee and signature files - nothing.

    It may be to do with something I've got running - CTRL-ALT-DEL currently gives:

    Microsoft Office Shortcut Bar
    Hpmsp4ia
    Arupld32
    Rnaapp
    Realplay
    Hpmsp2ia
    Quickdcf
    Mhprmind
    Iowatch
    Reminder
    Hplamp
    Alogserv
    Point32
    Remind32
    Mswheel
    Stimon
    Hpsjvxd
    Systray
    Armon32a
    Wmexe
    Hpmdlbia
    Imgicon

    Phew! That seems a lot. I haven't got a clue what most of them do. Perhaps one of them is interacting with Word in a bad way?

    Best wishes,

    Richard.

  6. #6
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    Re: Word Slow-Down (Word 2000 (9.0.3821 SR-1))

    I you want to pursue the identification of these tasks, open System Information, Software Environment, Running Tasks.

    The full pathname may help you identify them. It might be worth the effort.

    Also, when the slow down starts, what does the Task Manager>Processes>CPU column indicate? Is there a process that is getting a high % of the CPU time?
    Kevin <IMG SRC=http://www.wopr.com/w3tuserpics/Kevin_sig.gif alt="Keep the change, ya filthy animal...">
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