Page 1 of 2 12 LastLast
Results 1 to 15 of 16
  1. #1
    jeking
    Guest

    My pst files are empty (OL2K, C/W)

    I just formated and reinstalled my operating system, Windows 2000, and all my software. When I go into Outlook and choose File, Open, Personal Folders File, all my folders are empty. No data. The file is about 24MB in size and I used it just before backing it up this morning before my reformat. It was working fine. I've tried the pst files from my daily backups going back over a week but they all give me the same result. The pst from 6 weeks ago will open OK though. Could my pst's all be corrupt? Anyway to salvage the data? Thanks!

  2. #2
    2 Star Lounger
    Join Date
    Dec 2000
    Location
    Texas
    Posts
    149
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: My pst files are empty (OL2K, C/W)

    Did you try File>Import on the pst that you think is your latest?

  3. #3
    jeking
    Guest

    Re: My pst files are empty (OL2K, C/W)

    Yes, I did that will my most recent backup as well as the next five previous days. Beyond that, I had to go to a backup from 10/2, which worked. But I'd still like to try and recover the data in this pst. Any further ideas? Thanks!

  4. #4
    Silver Lounger
    Join Date
    Apr 2001
    Location
    New York, New York, USA
    Posts
    2,328
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: My pst files are empty (OL2K, C/W)

    Did you try Outlook Personal Files Backup to restore your backup? (This add-in is not a part of default installation and available from MS Office Update web page - pfbackup.exe)

  5. #5
    Lounger
    Join Date
    Aug 2001
    Location
    Texas, USA
    Posts
    34
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: My pst files are empty (OL2K, C/W)

    Are you in Corporate Workgroup or Internet Mail Only mode? See Help>About Outlook for that. Did you ever change from one to the other, especially 6 weeks ago?

    Dan

  6. #6
    jeking
    Guest

    Re: My pst files are empty (OL2K, C/W)

    I'm in Internet Mail Only and I've never changed the setting. A tech support rep from Dell did suggest that I uninstall and re-install Outlook as Corporate Workgroup. We did and I got the same result. I have since uninstalled and reinstalled as Internet Mail Only.

  7. #7
    jeking
    Guest

    Re: My pst files are empty (OL2K, C/W)

    I was unaware of this option and did give it a try. All the folders are still empty. I'm really at a loss for how this could have happened. But thanks for the suggestion. If nothing else, I am learning a few new tricks in all this mess.
    Jim

  8. #8
    Lounger
    Join Date
    Aug 2001
    Location
    Texas, USA
    Posts
    34
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: My pst files are empty (OL2K, C/W)

    Did you try opening the pst files on a different machine?

  9. #9
    jeking
    Guest

    Re: My pst files are empty (OL2K, C/W)

    I did try that as well. Same result. The file is nearly 25MB but using the inbox repair tool, which shows no errors, it reports 18 folders and 2 items.

  10. #10
    Lounger
    Join Date
    Aug 2001
    Location
    Texas, USA
    Posts
    34
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: My pst files are empty (OL2K, C/W)

    Are there any "Lost and Found" folders in the pst files you ran Inbox repair tool on?

  11. #11
    jeking
    Guest

    Re: My pst files are empty (OL2K, C/W)

    No, the repair listed no problems or errors.

  12. #12
    Lounger
    Join Date
    Aug 2001
    Location
    Texas, USA
    Posts
    34
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: My pst files are empty (OL2K, C/W)

    Well I'm stumped by this one. You can try Microsoft online support at: http://support.microsoft.com/directory/con...S&CT=SD&SE=NONA

    It's usually free and they may be able to give you an answer.

  13. #13
    jeking
    Guest

    Re: My pst files are empty (OL2K, C/W)

    Dan, thanks for all your suggestions. I was unaware of the Microsoft option you mentioned and have submitted my info to them. We'll see what happens. Thanks again.

  14. #14
    Platinum Lounger
    Join Date
    Jan 2001
    Location
    Roanoke area, Virginia, USA
    Posts
    3,729
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: My pst files are empty (OL2K, C/W)

    load the pst using file > open, personal folders

    are views set that could be hiding the messages? views > current view

    can you find anything using advanced find? a blank search criteria should bring up all items in a folder.

  15. #15
    Platinum Lounger
    Join Date
    Jan 2001
    Location
    Roanoke area, Virginia, USA
    Posts
    3,729
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: My pst files are empty (OL2K, C/W)

    BTW - what backup system are you using?

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •