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  1. #1
    New Lounger
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    Please help Grandpa

    Hello,

    My first post here.

    Basics: Win 7 Home Premium, Service Pack 1, over sixteen thousand updates, updates are live and automatic
    Intel i7-2600
    8.00 GB RAM
    64-bit OS
    Terabyte of storage

    My problem, "I tried to use D-Link's SharePort Utility and I cannot"
    I did all the uninstall procedures through control panel, but something hung somewhere.
    Every time I start my putter I get a message, "SharePort installation incomplete, please try again" or something very close.

    'I am dangerously familiar with 'Win 7 regedit.exe', but I cannot easily find where this 'nasty gram' comes from.

    Any help would certainly be appreciated.

    Thanks, Grandpa

  2. #2
    Administrator
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    Hi,

    Welcome to the Lounge.

    If you try to install it again, does it succeed?

    If nothing else works, you can try Revo Uninstaller. I suggest creating a Restore Point, if you follow that route or even a full system backup, if you do that as a habit.

  3. #3
    Super Moderator bbearren's Avatar
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    Welcome!

    Have you tried re-installing?

    (@ruirib - looks like you hit "Submit" before I did...)
    Last edited by bbearren; 2012-04-14 at 18:37. Reason: added content
    Create a new drive image before making system changes, in case you need to start over!

    "Let them that don't want it have memories of not gettin' any." "Gratitude is riches and complaint is poverty and the worst I ever had was wonderful." Brother Dave Gardner "Experience is what you get when you're looking for something else." Sir Thomas Robert Deware. "The problem is not the problem. The problem is your attitude about the problem. Do you understand?" Captain Jack Sparrow.
    Unleash Windows

  4. #4
    New Lounger
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    I have tried reinstalling

    Hello,

    Thanks for the replies, and yes I did try several re-installs with 'erases' in between installs by the control panel.

    I have a D-Link DIR-628 router between this main computer and a DSL modem, and I have a little D-Link remote, a DWA 160, on a remote computer.

    The remote computer comunicates just just fine with the main router, but I have given up trying to use a printer hooked up to the USB port on the DIR-628; my hopes had been to just use one printer, and use it through SharePort. I quit trying, period.

    I just want to get rid of the little reminder everytime I turn on this computer.

    I know the message comes from Registry, but where? I wish to find it and destroy it.

    Thanks, mean and evil Grandpa

  5. #5
    5 Star Lounger
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    Have you tried going to "control panel>devices and printers" and look to see if anything there re printers that should not be there. If there is you can right click and uninstall the device from there.
    You could also check "device manager" to see if anything flagged as having a problem and uninstall from there.
    It may be a driver that is still installed but corrupted which would be hard to find in registry.
    Last edited by curiousclive; 2012-04-15 at 02:33.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  6. #6
    Super Moderator BATcher's Avatar
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    Have you checked that Windows 7 supports the D-Link router's USB port, or vice versa?
    By that I mean, if you look up the D-Link website does it show support for Windows 7 for this port?

    And even less helpfully, why isn't the printer connected directly to Grandpa's PC (and make it a shared printer) rather than to the router?
    BATcher

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  7. #7
    Super Moderator jwitalka's Avatar
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    Run MSConfig, click on the startup tab and look for any Dlink and/or shareport entries. If you find one, uncheck the box and reboot.

    Jerry

  8. #8
    Super Moderator jwitalka's Avatar
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    Also, it appears that running Share Port on a 64 bit OS is problamatical. Read this topic on the DLink forums:
    http://forums.dlink.com/index.php?PHPSESSID=fe9bdc7ced61768462670539976afe d3&topic=7960.15

    J
    erry

  9. #9
    New Lounger
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    Thank you Jerry,

    There was a line in MS config about Share Port with a check in the box. I un-checked and the message is gone. ;-}

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