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  1. #1
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    Repair problem: reinstall taking a very long time

    My friend's OS is XP Home with SP3.

    I am trying to repair Windows. I booted from her XPSP3 CD and got to the inner repair screen.The repair process seemed to proceed normally. I watched it up to the point where the network was being installed,and then got called away from the computer. When I returned the Windows start screen was open and it said "Please wait...". Two hours later it still hasn't moved from there.

    Advice as to what to do next would be greatly appreciated.

    Thanks and regards,
    Roy
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  2. #2
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    A similar repair on Windows 7 took several hours to complete. The more programs you have the more time it will take. You can't be sure it won't complete unless you wait.

    Is there disk activity?

  3. #3
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    Hello ruirib and thanks. Yes, there is intermittent disk activity, so I will wait and hope.

    Regards, Roy
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  4. #4
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    Hi Roy,

    I agree that the process could be more verbose, but just wait out, no matter how long it takes. I felt the urge to abort it, thinking it was taking too long, but it is just like that. It will surely complete successfully.

  5. #5
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    Hi ruirib,after some hours with nothing on screen apart from the standard XP wallpaper, a message appeared to the effect that there is a problem with Microsoft Feeds Synchronisation. I didn't think I could send the error report to Microsoft but it was sent successfully. In fact the same message has appeared 3 times in the last 15 minutes.Do I just keep waiting? (There still is disk activity).
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  6. #6
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    Hi Roy,

    Yes, wait until it says something more definitive. Just keep going until it ends with success or failure.

  7. #7
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    Hi ruirib, thanks for staying with me. I just opened the network map on my Win 7 machine and, despite the fact that my friend's XP machine is stll showing nothing but the desktop background, her machine appears on the map, and when I open the shared folders on her machine the contents are exactly as they were before the repair process started.How this can happen while her desktop is blank is a mystery to me,but I am taking it as an encouraging sign. Do you agree?
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  8. #8
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    The reinstall process has completed?

  9. #9
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    No, her screen is still blank, apart from the desktop background, but the disk activity is constant now.
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  10. #10
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    Wait for the process to complete. Don't try to do anything until then.

  11. #11
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    Will do.
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  12. #12
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    Hi ruirib,the process has been running for over 24 hours now. Should I still keep waiting?
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  13. #13
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    That's a great question. 24 hours does seem a bit too much. Did you image the computer before proceeding with the reinstall?

  14. #14
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    Hi ruirib,

    I have backup images on an external drive,although I assume I will have to reinstall Macrium Reflect.

    How do you suggest I proceed?
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  15. #15
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    That is quite a lot of time. No reinstall should take that long. Did you accompany the process? Do you have any idea the phase the process is in?

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