Hotmail will not load

**RSpring** · 2012-05-13 14:11

Have a XP that I am setting up. Using Firefox, went MSN.com and clicked on the Hotmail link at the top of the page. Everytime I do this instead of going to Hotmail signin page I get a blank white screen.

Tried Google Hotmail signin, etc. but still can not open the e-mail account.

Any suggestions?

Thanks,

**Roderunner** · 2012-05-13 14:40

Type live.com in the address bar.

**RSpring** · 2012-05-13 14:57

Entered live.com and it came up as an untrusted site. Bypassed and accepted, but still went to the blank page.
The URL is live.com http://login.srf?wa=wsignin1.0&rpsnv...1.6206.0&wp=|v

**Roderunner** · 2012-05-13 15:30

This is what your link gave.

RR.jpg

***ruirib*** · 2012-05-13 15:32

Have you tried a different browser?

**Roderunner** · 2012-05-13 15:40

Originally Posted by ruirib

Have you tried a different browser?

Hi Rui,
what do you get by typing live.com in your browser. It could be location related. Richard in LA me in UK you in Portugal.

**BruceR** · 2012-05-14 10:25

How to troubleshoot hotmail problems including blank pages and login redirects

Bruce

***ruirib*** · 2012-05-14 11:14

Originally Posted by Roderunner

Hi Rui,
what do you get by typing live.com in your browser. It could be location related. Richard in LA me in UK you in Portugal.

Hi George,

I get the login screen and then I am taken to the hotmail interface.

**Roderunner** · 2012-05-14 13:53

Originally Posted by ruirib

Hi George,
I get the login screen and then I am taken to the hotmail interface.

Thanks Rui, hopefully the link from Bruce will help.

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