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  1. #1
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    Arrow Windows 7 PROBLEM with USB 3.0 PART THREE - Interim Report

    Windows 7 PROBLEM with USB 3.0 PART THREE - Interim Report Rev. 1.0
    PLATFORMS Tested:
    Dell Dimension 4550 3.06 Ghz P4 HT enabled
    Dell Dimension 4500 2.80 Ghz P4
    ADDONICS Host Controller 2-Port USB 3.0 PCI - AD2U3PCI
    WD My Book Essential 1130 2TB USB 3.0 / 2.0 external drive
    Transcend JF700 USB 3.0 16GB FlashDrive
    Transcend JF700 USB 3.0 32GB FlashDrive

    Operating Systems:
    Windows XP SP3 with NECEL-USB3-Host-Driver-10170-setup - works flawlessly

    Windows 7 Home Premium SP1
    with RENESAS-USB3-Host-Driver-21280-setup - or any (list below) - problematic
    Anything from 1 to 10 re-installations of USB 3.0 driver required for connection to take effect
    Once achieved, connection is solid, can backup etc BUT lost on restart - [Definitely NOT USB 2.0 performance, tested] May look like this: - snap a.

    (See Windows PROBLEM with USB 3.0 _Part_3a.rtf ) for Image

    Windows 7 Desktop

    snap a. Device Manager (left) and Computer on Desktop with Driver Software Installation
    announcement
    USB 3.0 Drives: My Book (J:) and JF700 (I:) could be present in USB 3.0 or USB 2.0 Mode, BUT prescence of :
    these DEVICES:
    Renesas Eletronics USB 3.0 Host Controller
    Renesas Eletronics USB 3.0 Root Hub
    USB Mass Storage Device (Driver Microsoft 21/06/2006 ver. 6.1.7601.17577)
    USB Mass Storage Device (Driver Microsoft 21/06/2006 ver. 6.1.7601.17577)

    Means all is welI (Root Hub won't Install if Host Controller has 'yellow mark')
    Next, will USB Mass Storage Device Install when Drive is plugged in USB 3.0
    Port - Not If (It's like Russan roulette):

    Unknown Device (Driver Microsoft 21/06/2006 ver. 6.1.7601.17586)
    turns up to the party ...Hadn't had one 'hit' with this particular Driver and
    Windows 7 has more.. With WIN XP and WIN 8 there's only one so you
    don't even have to write it down, when troubleshooting. If anyone has
    taken the chalenge of making USB 3.0 work with WIN 7, my suggestion is
    this:

    Resize Existing Partion (if there is capacity) - EASUS is well up to the task
    Create Partition NTFS etc
    Download Microsoft Windows 8 Cosumer Preview DVD/USB .iso
    Install on New Partition
    Then you can Backup/Restore with USB 3.0 connection (If you have XP)
    can be done from there)

    The 'Glitch' is still there in WIN 8 (if you have one that is) on average,
    currently experiencing connection with 0-3 loops of the Routine **
    on the PLATFORM Above, WIN 7 will give you the runaround...
    ** See Part One of this series on your favourite Forum.
    [In the course of addressing this USB 3.0 issue, been 'banned for life'
    by no less than 2 Forums, how am i doin'??? Maybe it's true, IT people
    have had a GSOH bypass]

    Windows 8 teritory:
    Here is snap b.:

    (See Windows PROBLEM with USB 3.0 _Part_3b.rtf ) for Image)

    Windows 8 Desktop

    Device Manager (left) and Computer on Desktop (No Installation Announcement on Windows 8 Consumer Preview

    SUMMARY:

    WIN 8 with it's Native (built in) USB 3.0 Host controller is a WINner
    Uninstall it, it comes back with a 'Scan for hardware Changes' or ReBoot
    It IS USB 3.0 Ready, if it works with a slight 'Glitch' on 'ancient'
    PLATFORM (XP Generation) it should work for most)

    WIN 7 and USB 3.0, well , the quest continues...
    (Only the Windows 7 team know what happened, maybe they were
    too slow to commit on the USB 3.0 project, Theyve made up for it now)

    WIN XP - wonderful Operating System - will continue to use ALL three

    Over & Out

    Thanks to all who have contributed in any way, especially, the viewers




    Windows 7 PROBLEM with USB 3.0 For Some (the Routine ** )
    Windows 7 PROBLEM with USB 3.0 PART TWO - Continuing Quest
    Windows 7 PROBLEM with USB 3.0 PART THREE - Interim Report (this)

    May 14, 2012



    http://communities.intel.com/docs/DOC-19413 for Image and documents
    (See Windows PROBLEM with USB 3.0 _Part_3a.rtf ) for Image)
    See Windows PROBLEM with USB 3.0 _Part_3b.rtf ) for Image)
    Attached Images Attached Images
    Last edited by zirc99; 2012-05-15 at 15:21. Reason: Image added

  2. #2
    Super Moderator satrow's Avatar
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    Check that you're not confusing your problem with an issue arising from the buit-in, self-install at first connect problem that might come from using a WD MyBook with built-in encryption and other 'useful' software on an unsupported (later) operating system.

    As I hinted in a reply to one of your earlier missives, things don't always turn out as clear-cut as they might first appear.

    Problems are expected from using beta and unsupported software, please report these 'issues' to where they can be acted upon - Dell (responsible for the original Windows and support), Microsoft (for the pre-release software) and WD (perhaps there's a soft- or firmware update for their drive).

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    zirc99 (2012-05-15)

  4. #3
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    Thanks for raising relevent issues:

    WD My Book is WIN 7 compliant (not using it's Backup Software)
    Orginally used with XP (No connect Problem)

    The Externat drive is optional as I use USB 3.0 FlashDrives to establish contact, then connect HDD
    and they are WIN 7 compliant - FAT 32/NTFS

    WIN 7 - Not unsupported Software (Connect Problem)

    WIN 8 - BETA (Lesser Connect Problem)

    The matter is pretty well resolved on my System, using the Routine previously described. Now only a few cycles in Device Manager establishes connection, preferable to crawling on the floor swopping cables from USB 3.0 to USB 2.0 Port (at the back!)

    The intention was to 'broadcast' a personal guide for those interested in solutions and those with USB 3.0 issues
    No doubt, I won't leave at that, but can live the 'Glitch'
    (I'm thinking of an APP that cycles the Routine in Device Manager. sit back or do
    something else until the 'b-boing' and the 'green light' flashes)

    Good posting with you

  5. #4
    Super Moderator satrow's Avatar
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    The WD 'software' isn't restricted to Backup, there are other components like a virtual CD/DVD drive, encryption etc. that are automatically installed on first connect by the non-vanilla versions of their drives. I've seen these involved with data loss and the combination seems to make data recovery after a glitch almost impossible - before W8 was released in any external test version.

  6. #5
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    Interesting, again...

    But why is'Glitch' encountered with USB 3.0 / USB 2.0 FlashDrives ? ( no ecryption etc) when connected to USB 3.0 Ports (2)
    in the two newer O/S's

    Is 'Glich' there as a result of XP Hardware (motherboard, CHIPSET) , Host Controller Hardware OR O/S ?
    My contentsion is that it is the O/S, as the 'Glitch' is less pronounced in Windows 8
    If there's a difference, on the same Hardware, that difference lies with the O/S (only variable) in this case

    It follows that the Native, built in Renesas USB 3.0 eXtensible Host Controller - 0096 (Microsoft) and its implememtation in WIN 8
    is an improvement over WIN 7 Host Controller software (Third Party) and it's implementaion within O/S

    A simple case of rationale, there's a 'difference', so identify the variable(s)

    QED
    Last edited by zirc99; 2012-05-15 at 10:16. Reason: spelling

  7. #6
    Super Moderator satrow's Avatar
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    Quote Originally Posted by zirc99 View Post
    ... the Native, built in Renesas USB 3.0 eXtensible Host Controller - 0096 (Microsoft) and its implememtation in WIN 8
    is an improvement over WIN 7 Host Controller software (Third Party) and it's implementaion within O/S

    A simple case of rationale, there's a 'difference', so identify the variable(s)
    MSFT worked with Renesas in getting a stable USB 3.0 driver built-in to W8, which would not have been the case with W7?

    You have access to the hardware, drivers and a variety of operating systems, why not take up the discussion and introduce your ideas, to the originators of them?

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  9. #7
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    ForceHCResetOnResume Effect on WIN 7 / WIN 8

    The originators are hard to identify and harder to access...

    Like to know what you think of this:

    Came across ForceHCResetOnResume, while searching for Port Resets. Intended for wireless keyboard
    and mouse (USB 2.0), applied it to USB 3.0 Host Controller, with beneficial effect

    Low statiscal base, but on 10 consecutive ReStart/Boot on each system, the results were as follows:

    WIN 8 - vol SAFE Average RE-I 3.0 Before REGEDIT/ForceHCResetOnResume
    WIN 8 - vol SAFE Average RE-I 1.4 After REGEDIT/ForceHCResetOnResume


    WIN 7 - vol WIN_7 Average RE-I 4.0 After REGEDIT/ForceHCResetOnResume


    WIN 8 - vol TESTBED Average RE-I 1.6 After REGEDIT/ForceHCResetOnResume [DRIVE present]
    WIN 8 - vol TESTBED Average RE-I 0.7 After REGEDIT/ForceHCResetOnResume

    RE-I = Re-Installing of driver (Low is better) - Flash Drive plugged in, reduces chance of connect
    HDD not advisable, ultil after RE-I

    No Solution, but an eminently Practical Work Around AND yet more evidence that something can be done
    at Software Level


    Links: http://support.microsoft.com/kb/969711/
    http://answers.microsoft.com/en-us/w...6-b2b801555109
    Last edited by zirc99; 2012-05-16 at 18:49. Reason: Format

  10. #8
    Super Moderator satrow's Avatar
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    I don't know anything about what your data there represents.

    I see you mention "10 consecutive ReStart/Boot on each system", assuming each system is hardware and it is identical, check that the restart/reboot of both W7 and W8 are comparable in the way that they physically operate; I've read that W8 uses a different strategy for "Shutdown" that is different to that of W7 (and earlier), similar 'tweaks' may be built-in to the restart/reboot process.

    If you believe you're hit on something useful, try to write a HowTo so that both programmers and users can understand and test it.

  11. #9
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    Update: MAY 22, 2012
    :
    For the Seekers of USB 3.0 connectivity in WINdows 7:

    and the followers of the Windows 7 PROBLEM with USB 3.0 PART Series

    Major Development - "Serendipity in Word and Deed": has ocurred

    A Semi-Automatic version of the Routine** is attainable (Free, of course)

    SEE (link below):

    Windows 7 PROBLEM with USB 3.0 PART 5 - Rollin' News Rev. 1.0

    http://windowssecrets.com/forums/sho...-5-Rollin-News

    Well, we've got somewhere, a LESS Laborious Routine for fellow 'Glitch' sufferers:
    Applies to: WIN 7, WIN 8, (Vista, not tested) (cont.)

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