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  1. #1
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    Arrow Windows 7 PROBLEM with USB 3.0 PART FOUR - Green Shoots

    Windows 7 PROBLEM with USB 3.0 PART FOUR - Green Shoots Rev. 1.1
    " PART of the PROBLEM, part of the solution "

    SYMPTOMS: Original application of change to Registry (Edit)
    On a computer that is running Windows 7 or Vista with Service Pack 2 (SP2), you press any key on the keyboard to resume the computer from sleep or from hibernation. However, the keyboard and the mouse become unresponsive for a long time after the logon screen appears. It may take more than twenty seconds before you can use the keyboard and the mouse.

    This issue occurs on some systems that use a wireless keyboard and mouse.
    http://support.microsoft.com/kb/969711/
    http://answers.microsoft.com/en-us/w...6-b2b801555109

    SYMPTOMS: Proposal to apply method to USB 3.0 Non-Start Issue
    On a computer that is running Windows 7 / 8 , (Vista Not Tested here), having established that USB 3.0
    connection issue is solved by Reinstalling Driver and is maintained until ReStart/Boot (no Dropouts/Disconnection)

    This issue occurs on some systems with PCI, PCIe, Onboard USB 3.0 Host Controllers
    This 'WorkAround' does NOT Resolve the USB 3.0 ' non-start' Issue, but reduces by Appx. 50% the number [See Table at End] of
    RE-Installation cycles required for connection **

    SEE:
    Windows 7 PROBLEM with USB 3.0 For Some (the Routine ** )
    Windows 7 PROBLEM with USB 3.0 PART TWO - Continuing Quest
    Windows 7 PROBLEM with USB 3.0 PART THREE - Interim Report
    Windows 7 PROBLEM with USB 3.0 PART FOUR - Green Shoots (this)

    Links: @ end, below


    CAUSE:
    USB 3.0 Host Controller (Hardware/Software) / Operating System (O/S) / CHIPSET Issues

    RESOLUTION:

    To resolve this issue, add the ForceHCResetOnResume registry entry for the USB universal host controllers. To do this, follow these steps:

    :
    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
    322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
    http://support.microsoft.com/kb/969711/
    http://answers.microsoft.com/en-us/w...6-b2b801555109

    (Here are the steps but they are also included in the KB article along with more details about this issue

    [MODIFIED For USB 3.0 application]

    *** 322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows ***
    +
    ***AT YOUR OWN RISK - IF NOT COMFORTABLE WITH REGEDIT - BETTER TO NOT PROCEED ***

    Step 1: Determine the specific USB universal host controller (Simpler - only One USB 3.0 Host Controller or Two or ...)
    a. [Click Start, type device manager in the Start Search box, and then click Device Manager in the Programs list. ]
    Click Control Panel / Hardware and Sound / Device Manager

    b. {On the View menu, click Devices by Type).
    Locate Universal Serial Bus Controllers & Expand (Click on left [node])
    Locate 'manufacturer'USB 3.0 Host Controller or
    eg. AsMedia xHCI Controller (does not say USB 3.0, but apparently is

    c. Right Click the USB 3.0 Host Controller entry, Click on Properties, then Details

    d. In the Property list {Device Description (DropDown Menu) select Driver key.

    e. The driver key will resemble the following: {36fc9e60-c465-11cf-8056-444553540000}\0002 or 0016 (for this Platform)
    Note the last four digits of this driver key.

    Step 2: Add the ForceHCResetOnResume registry entry for the USB 3.0 host controller
    [Not USB 3.0 Root Hub] with RegEdit


    a. Click Start , type regedit in the Start Search box, and then click regedit.exe in the Programs list.

    b. Locate and then click the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{36FC9E60-C465-11CF-8056-444553540000}\Four-digit_number

    Notes

    o In this step, Four-digit_number is a placeholder for the USB devices in the system.
    o In this step, you must locate the registry subkey by using the value that you noted in Step 1e.. For example, if the driver key from Step 1e. is {36fc9e60-c465-11cf-8056-444553540000}\0002, then you must look for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{36FC9E60-C465-11CF-8056-444553540000}\0002

    c. On the Edit menu, point to New, and then click DWORD Value.

    d. Type ForceHCResetOnResume, and then press ENTER.

    e. Right-click ForceHCResetOnResume for the name of the DWORD, and then click Modify.

    f. In the Value data box, type 1, and then click OK.

    g. Exit Registry Editor.

    h. Restart the computer.

    *** NOTE - in WIN 8 F_, sorry D_WORD is NOT retained after ReStart but effect continues***

    Let me know if this helps towards resolving the issue.

    TABLE:


    Low statiscal base, but on 10 consecutive ReStart/Boot on each system, the results were as follows:

    WIN 8 - vol SAFE Average RE-I 3.0 Before REGEDIT/ForceHCResetOnResume
    WIN 8 - vol SAFE Average RE-I 1.4 After REGEDIT/ForceHCResetOnResume


    WIN 7 - vol WIN_7 Average RE-I 4.0 After REGEDIT/ForceHCResetOnResume

    WIN 8 - vol TESTBED Average RE-I 1.6 After REGEDIT/ForceHCResetOnResume [DRIVE present]
    WIN 8 - vol TESTBED Average RE-I 0.7 After REGEDIT/ForceHCResetOnResume

    RE-I = Re-Installing of driver (Low is better) - Flash Drive plugged in, reduces chance of connect
    HDD not advisable, until after RE-I

    No Solution, but an eminently Practical Work Around AND yet more evidence that something can be done
    at Software Level

    Links: http://support.microsoft.com/kb/969711/
    http://answers.microsoft.com/en-us/w...6-b2b801555109

    Example: (Before & After) RE-I = RE-Installation of USB 3.0 Host Controller driver CON = Connection on BOOT

    WIN 7 (Before RegEdit)
    Not Measured - poor - for Comparison, see WIN 8

    WIN 7 (After RegEdit)

    1 FAIL (Connect on Boot). 2 x RE_I
    2. FAIL (Connect on Boot). 4 x RE_I
    3. FAIL (Connect on Boot). 1 x RE_I
    4. FAIL (Connect on Boot). 3 x RE_I
    5. FAIL (Connect on Boot). 2 x RE_I
    6. FAIL (Connect on Boot). 6 x RE_I
    7.FAIL (Connect on Boot). 8 x RE_I
    8.FAIL (Connect on Boot). 3 x RE_I
    9.FAIL (Connect on Boot). 7 x RE_I
    0.FAIL (Connect on Boot). 4 x RE_I
    ________
    RE-I s (Average 4.0) 40 For Windows 7 after ForceHCResetOnResume registry entry RegEdit

    WIN 8 (Before RegEdit)

    1 CON (Connect on Boot). 0 x RE_I
    2. FAIL (Connect on Boot). 4 x RE_I
    3. FAIL (Connect on Boot). 4 x RE_I
    4. CON (Connect on Boot). 0 x RE_I
    5. FAIL (Connect on Boot). 2 x RE_I
    6. FAIL (Connect on Boot). 6 x RE_I
    7.FAIL (Connect on Boot). 8 x RE_I
    8.FAIL (Connect on Boot). 1 x RE_I
    9.FAIL (Connect on Boot). 5 x RE_I
    0.CON (Connect on Boot). 0 x RE_I
    ________
    RE-I s (Average 3.0) 30 For Windows 8 Before ForceHCResetOnResume registry entry RegEdit


    WIN 8 (After RegEdit)

    1 FAIL (Connect on Boot). 1 x RE_I
    2. CON (Connect on Boot). 0 x RE_I
    3. FAIL (Connect on Boot). 3 x RE_I
    4. CON (Connect on Boot). 0 x RE_I
    5. FAIL (Connect on Boot). 3 x RE_I
    6. FAIL (Connect on Boot). 1 x RE_I
    7.FAIL (Connect on Boot). 1 x RE_I
    8.FAIL (Connect on Boot). 3 x RE_I
    9.FAIL (Connect on Boot). 1 x RE_I
    0.FAIL (Connect on Boot). 1 x RE_I
    ________
    RE-I s (Average 1.4) 14 For Windows 8 after ForceHCResetOnResume registry entry RegEdit

    Links:

    http://communities.intel.com/docs/DOC-19413
    http://rog.asus.com/forum/forumdispl...-amp-Tweaking&
    http://windowssecrets.com/forums/for...p/52-Windows-7
    http://forums.cnet.com/windows-7-for...tentMain;posts
    http://forums.tweaktown/windows/


    Images (3) available at: http://rog.asus.com/forum/showthread...untry=&status=

    Visual Aids:

    1>WIN_7_17586_driver.jpeg

    left to right: 'healthy' USB Mass Storage Device [17577] , REGEDIT - 'ForceHCResetOnResume' REG_DWORD
    after Entry above (Step 2.) - Note: Driver is 'Unhelpful' [17586]

    2> WIN_7_17586_driver2.jpeg

    REGEntry Driver Version 6.1.7601 17586 - whether '17577' or 17586' loaded in USB Mass Storage Device
    In this case, Successful connection with '17577' Q. What's goin' on?
    NOTE: REG_DWORD entry can dissappear after ? (24 hours ?, No, fool Only in WIN 8

    2> WIN_7_17586_driver3.jpeg
    Note '17586' in RegEdit for driver version, yet lucky '17577' loaded as USB Mass Storage Device, hence Autoplay Menu &

    All systems GO





    MAY 19, 2012
    Last edited by zirc99; 2012-05-19 at 16:09. Reason: REvision 1.1

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  3. #2
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    I've had some problems with USB3 on W7x64Ultimate, so I thought I'd follow up your ideas.

    First problem, I can't find any reference to USB3 in Device Manager, here's a screenshot of what's there;

    DM.jpg

    I suspect the ASMedia XHCI Controllers are the USB3 hosts, since the driver CD that came with the Mobo (ASUS P8Z68-V/GEN3) states in the list of files 'Asmedia USB3.0 Controller Driver V1.14.1.0 for Windows XP/Vista/7 32bit & 64bit.(WHQL)'. However there's no mention of USB3 in their properties.

    Do you think your 'ForceHCResetOnResume' tweak would be of any benefit?

  4. #3
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    Alex
    In short, no, but try this:

    Right Click on AsMedia xHCI Controller - Properties - Driver (that should be 'Asmedia USB3.0 Controller Driver V1.14.1.0 ) WHQL) What does it say?

    There are 4 USB Root Hub (USB 2.0) but No USB Root Hub (xHCI) [USB 3.0] -shoud be 2
    So that's your 1st Task, to get that up...

    TRY:

    1. Uninstall entry (Right click) - Uninstall option
    Action - Scan for Hardware Changes / Update Driver Software
    Repeat until USB Root Hub (xHCI) shows up
    After 5 tries, say, try 2. once

    2. Re-Installing driver from that MOBO/Driver CD or download from:
    Download Asus M5A97 PRO Motheboard Asmedia USB3.0 Controller Driver V1.14.1.0 for Win 7/Vista/XP 32/64-bit with DownloadPlex.com Premium
    (Is this the MOBO Chipset driver? what is this M5A97 ID?
    Asus P8Z68-V/GEN3 Motheboard Asmedia USB30 1.0 You have to pay...)
    [Don't re-install That, unless all else fails]
    IF still No USB Root Hub (xHCI)
    Repeat 1.

    3. If you got this far - don't think can help you further:
    No experience/knowledge of ASIS Mobo's
    Can't say we identified the 'Glitch' in WIN 7 without complete deployment of USB 3.0 Driver
    My experience with xHCI is in WIN 8, and always shows (USB Root Hub (xHCI), even with
    'Glitch' active

    "Don't Tweak unless you've exhausted every other possibility"

    Called it a Glitch 'cause sometimes USB 3.0 fires up and then it doesn't That's the Symptom

    Q. What are you Plugging In? Any Unidentified Device where USB Mass Storage Device
    should be?

    So, your 1st task, is to get that HUB appearing...

    Let me know how you get on, the more info the better

  5. #4
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    I checked the driver, it's as you described and OK.

    Of the 4 root hubs on the list, 2 are associated with the Asmedia driver, and 2 with the Intel 6 Series. The generic hubs appear to be the USB2 hubs.
    There's just no mention of USB3 at all in the descriptions.

    My external disk reader shows up as USB Mass Storage Device OK, but I don't seem to get any faster disk reading speeds than with USB2 ports.

    Where do I go from here?

  6. #5
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    Alex

    Had my reply almost done, quick reply box keeps jumping and Advanced option doesn't show message you're responding to

    So, for now refer you to:

    Windows 7 PROBLEM with USB 3.0 PART 5 - Rollin' News

    http://windowssecrets.com/forums/sho...-5-Rollin-News

    This is a 'super' APP, for our purposes, just discovered - follow the instructions
    and see what it does for you...

    Will address your post when recovered from an all nighter

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    Arrow Windows 7 PROBLEM with USB 3.0 PART 5 - Rollin' News

    Update: MAY 22, 2012
    :
    For the Seekers of USB 3.0 connectivity in WINdows 7:

    and the followers of the Windows 7 PROBLEM with USB 3.0 PART Series

    Major Development - "Serendipity in Word and Deed": has ocurred

    A Semi-Automatic version of the Routine** is attainable (Free, of course)

    SEE (link below):

    Windows 7 PROBLEM with USB 3.0 PART 5 - Rollin' News Rev. 1.0

    http://windowssecrets.com/forums/sho...-5-Rollin-News

    Well, we've got somewhere, a LESS Laborious Routine for fellow 'Glitch' sufferers:
    Applies to: WIN 7, WIN 8, (Vista, not tested) (cont.)

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    Alex

    Back with you... DownLoad DiskMark (Crystal Folder)
    Send Shortcut to Desktop (DiskMarkX64.exe)
    DoubleClick on Shortcut to DiskMark.exe
    [Leave Setting - 100MB - C:Hard Disk NTFS]
    Click on Seq - note Results for Read & Write

    PLUG Ext.Drive into USB 2.0 Port
    As above but Select Drive [Dropdown Menu]
    Note Results


    PLUG Ext.Drive into USB 3.0 Port
    As above but Select Drive [Dropdown Menu]
    Note Results

    Send me Results ASAP and we'll take it from there

  9. #8
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    I've got a few very busy days, but as soon as I can get to it I will.

  10. #9
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    Now completed, results as follows;

    Main SSD (C
    Main-C.jpg

    USB2
    USB2.jpg

    USB3
    USB3.jpg

    The external drive is a WD Scorpio Blue notebook drive WD1600BEVT, mounted in a USB3 Docking Station.

    There's a slight improvement when using a USB3 slot, but not much.

    I also ran a test on the second HDD I have installed to a SATA II M/board port. It's a Samsung HD300LJ.

    Samsung HDD.jpg

    Perhaps I'm expecting too much of the notebook drive I'm using in my docking station!
    Last edited by A1ex; 2012-05-24 at 05:27. Reason: Add aditional HDD

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    alex

    Main SSD (C:) - Like it, so that's what it's about

    USB2 (G:) - Good Usb 2.0 result

    USB3 (G:) - Better Usb 2.0 result, poor for Usb 3.0
    Only speculating, SATA drive plugs into USB interface in enclosure - If sold as USB 3.0 questonable interface


    Samsung HD300LJ (D:) Call me old fashioned, but don't understand SATA, your SATA || results and that of SATA 300 that I've checked
    produce results with lower on Read bit better on Write than PATA, but the cabling is an advantage

    So, Docking Station/enclosure rather than WD1600BEVT is suspect...

    You haven't produced stats for a FlashDrive, despite the advice. That would clinch it (Yorkshire is quite close, I know)
    Recommend Jetfash 700 Series (USB 3.0) any capacity you like
    Amazon will get it to you in no time at all - Then you will know

    IF you're getting USB 2.0 results via USB 3.0 Port, then USB 3.0 Host Controller is installed (assuming these results are with WIN 7)

    DIAGNOSIS - No 'Glitch'

    Let me know
    Last edited by zirc99; 2012-05-24 at 13:08. Reason: turn smileys off

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    alex

    Forgot to ask. What do you use to combine Text & Images as above

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    Just use 'insert image' icon, it's 4th from the right in the formatting bar.
    You get a choice of using a url or browsing the PC and picking an image file you've already made.
    I use Snagit to capture screen shots.

    Have ordered a pendrive as you suggest. Will repeat diskmark when it comes.

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    Transcend drive now received.

    Diskmark results follow;

    USB2

    USB2.jpg

    USB3

    USB3.jpg

    A distinct read improvement, but write is hardly any different.

    This seems to be typical of USB3 performance in Win7, from what I've read elsewhere.

    So much for the hype 'ten times faster', don't know why I bothered.

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    Not a waste of time, knowledge of what you've got and what may be useful in future:

    1, Established that you have USB 3.0 implemented, although Host Controller does not 'say' USB 3
    2. 'ten times faster' refers to design/potential of USB 3.0 Interface [5 Gb/s] - (electrically it is more similar to PCIe Gen2 than USB 2.0{480 Mb/s})
    Actual speeds depend on Implementation: USB 3.0 Host Controller(firmware)/Driver and lastly Device (HDD, USB FlashDdrive)
    3. Also established that WIN 7 on your system does not suffer from USB 3.0 'Glitch'
    4. WD1600BEVT - Think that's a good result for a 'notebook' USB 3.0 'Plug in' - Best i got on similar drive - WD2500BEVS (USB 2.0 Enclosure/Interface)
    was: Read 31.55 Write 5.299 That makes yours a lot more usable
    5. Most FlashDrives/thumb/memory sticks/key drives have their performance skewed to maximum Read and what's left Write which makes sense as
    in use you have one write session and many accesses - if you took your USB stick to another computer, that would be the case, but then if you edit and
    saved, then you'll experience lower speed. All drives, even SSD's have lower Write speeds to Read

    Transcend, in my limited try out of other makes, proved to be best cost/performance value and not to mention aesthetically pleasing:
    Have JF300 4GB - 16GB (4) JF600 8GB (1) JF700 16GB,32GB (2) None of them have failed so far (since Nov'11 for 5 of them)

    While on SnagIt 30 day, here are results for JF700 16GB and JF700 32GB. Your higher Read speed indicates better Host Controller than my PCI Card,
    and lower Write, speed perhaps, you have 8 GB version, on the other hand, can't account for your Write speed being faster than JF700 16GB unless that
    is what you've got, and your system is pulling up Read & Write speeds compared to PCI setup


    JF700 16GB - £ 12.20


    30-05-2012 19-18-03.png


    JF700 32GB - £ 24.68


    30-05-2012 19-19-07.png


    From here on in, the more you pay, the faster the Write speed...
    Enjoyed communicating with you

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