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  1. #1
    New Lounger
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    Exclamation Zune x64 Crashing

    Hello,

    I tried, re-installing, uninstalling, installing.
    I even tried Revo Uninstaller and did some other gutting to be sure everything is gone even my preferences.
    Installed same thing.

    Win 7 x64. SP1
    Problem signature:
    Problem Event Name: BEX64

    Application Name: Zune.exe
    Application Version: 4.8.2345.0

    Application Timestamp: 4e3c45e4

    Fault Module Name: MSVCR90.dll

    Fault Module Version: 9.0.30729.6161

    Fault Module Timestamp: 4dace4e7

    Exception Offset: 00000000000552d4

    Exception Code: c0000417

    Exception Data: 0000000000000000

    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional Information 1: d774

    Additional Information 2: d774505802dddefb73a7a5f4019ecbf7

    Additional Information 3: 86ea

    Additional Information 4: 86ea89083520526722b1e1731d424205

    Read our privacy statement online:

    http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:


    C:\Windows\system32\en-US\erofflps.txt

    Any ideas?

    Thank you,
    Eric Vogel
    www.ecvogel.com

  2. #2
    Gold Lounger
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    Quote Originally Posted by ecvogel View Post

    I tried, re-installing, uninstalling, installing.
    I even tried Revo Uninstaller and did some other gutting to be sure everything is gone even my preferences.
    Installed same thing.

    Any ideas?
    Eric,

    Hello... You could try to have a look see on this Zune . Uninstalling doesn't always remove everything ...there are other free tools that will help you find the "Leftovers" one is UltraFileSearch Regards Fred
    Last edited by Just Plain Fred; 2012-05-21 at 15:42.
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  3. #3
    New Lounger
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    THanks, I will give Microsoft one a try first. They never suggested that when I posted my issues.

    I did go into places like programdata, program files, appdata and stuff like that when I gutted things out. Hopefully the reset tool was it.
    Thank you,
    Eric Vogel
    www.ecvogel.com

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