I'm not sure whether Windows 7 is the right place to post this because I haven't a clue what the problem is. I am running Windows 7 SP1 64 bit and I'm trying to connect my IPAD to sync with iTunes.
When I plug in the usb line, I hear the sound the pc normally makes when you connect a device. However, the IPAD is not recognized by iTunes nor does Windows recognize the device as a removable disk (as it does with my camera or Walkman).
To solve the problem, I must uninstall iTunes which means I must also uninstall Bonjour Services, Apple software update, Apple Mobile Device Support and Apple Application Support and then re-install all of them. Once that is done, the IPAD and iTunes connect just fine and the sync-ing works as designed. I can then unplug the IPAD and plug it back in as many times as I want or stop and restart iTunes as many times as I want and everything works and connects just fine. But as soon as I shut my PC down and restart it, the PC no longer recognizes the IPAD until I do the whole uninstall/reinstall thing.
Because this is such a pain, I don't often update to new releases of iTunes but I would like to connect the iPAD to iTunes more frequently just so I have a recent backup for the IPAD.
I've tried every combination I can think of including, plugging the IPAD in before powering up the PC but I've found nothing to solve the problem. I've tried contacting Apple support thinking that iTunes was the issue but they were useless. Their response was that this is not happening with all iTunes users so it must be a Windows problem. The fact that the IPAD is not being recognized by Windows at all makes me think that they may be right.
Can anybody suggest how to get around this problem?
(PS service pack 1 cannot be the issue as I had the problem before installing SP1)
PS again: One important item I forgot to mention. When I connect the IPAD to the PC, even when Windows does not recognize the IPAD, the IPAD battery still charges