Announcement: Attention - Flash Player 11.3 Problems and Solutions
First, we apologize for any problems that you may be encountering with the latest version of Flash Player 11.3. We are working around the clock to resolve these issues and I'll update this thread as soon as I have information to share.
Please see below for known problems and workaround's if your system is affected:
Windows Firefox Users
Problem: Flash content does not appear on a web page or an error appears when trying to play videos.
Solution: This is most likely caused by a conflict with RealPlayer. Please see
this video or
FAQ for steps to work around this problem.
Problem: Firefox or Flash Player crash when viewing web pages, Flash video and games.
Solution: Please update to
Flash Player 11.3.300.262. More details can be found in the announcement post.
Sound Problems
Problem: Audio does not play, sound is distorted, or only selected audio channels work (eg. stereo output when it should be surround sound).
Solution: Please
revert back to either Flash Player 11.2 or Flash Player 10.3 until we are able to fix this problem. You can subscribe to our Announcements forum to be notified as soon as an update is made available. Simply visit the forum and click "Receive email notifications" on the right side of the page.
Thank you. I will update this post as information becomes available.
Updated 6/19/12 - Flash Runtime blog post:
Update on Flash Player 11.3 and Mozilla Firefox Issues
Updated 6/20/12 - Added link to Flash Player update for Firefox stability issues
by Chris Campbell (Jun 22, 2012)