running XP SP3 as OS.
i've been running office 2003 suite, which includes Outlook [OL] for many years. this is new for me:
suddenly (last night), it stopped sending emails.
no problem to receive.
cannot sen nor forward.
after a LONG while, gives me an email message with subject "unable to send [the subject of my mail]"
when i open that nitification its gives:
Must issue a STARTTLS command first
contacted ISP provider, who took remote control of the desktop, checked setting, made many attempts, and concluded that it was OL corrupted.
i also have a netbook, which i use occasionally (it runs W7 as OS).
called ISP again, who indicated that i could be having a virus which propagated between the machines via my home wireless network.
contacted the support of my antivirus program.
he verified it is not a virus and i'm not infected.
recommended a system restore for a week ago, which i did.
your help will be GREATLY appreciated.
thanks in advance