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Thread: Backup

  1. #1
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    Backup

    I am running Windows98SE and Backup is not installed. When I try to install it via controlPanel/AddRemovePrograms/Wndows Setup, I check the box for Backup and it seems to install all the files but at the end (100%) I get an error message -- Rundll32, An error has occurred in your program, click Close to shut down. Then a further message, Rundll32-this program has performed an illegal operation and among the details, It has caused a GPF in Setupx.dll. I then have to reboot, but I cannot install Backup.

    Any ideas?

  2. #2
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    Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup

    Sounds like you have been infected by a virus. The Sircam virus infected the Rundll32.exe file, which causes the sort of message you are referring to. The Anti virus companies like Norton have a fix available to clean up the system <A target="_blank" HREF=http://symantec.com>http://symantec.com</A>. Download and run to get rid of the virus, then make sure you have an up to date scanner - if you don't have one get <A target="_blank" HREF=http://www.grisoft.com> AVG</A> as it is free. When all is clean, run msconfig and restore the rundll32.exe file from the cd. <img src=/S/thumbup.gif border=0 alt=thumbup width=15 height=15>

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    Re: Backup

    Phil sorry about the multiple posts. Typos stopped the links from working and then my */><###%% machine crashed when I was trying to fix them. Hopefully you have made sense of the end result.

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    Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup

    I have scanned my Hard disk with NAV with the latest virus definitions, including Sircam, and no viruses were found. Presumably, therefore, there is no point in running the fix you suggest. I have also restored rundll32.exe and the problem still remains.

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    Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup

    Hi Phil
    I'd try installing Windows into the same place it is now : this should leave your vital settings intact, but would replace any corrupted or missing files. I'd still, as a belt-and-braces precaution, run the fix suggested earlier.

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    Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup

    Phil the only other alternative that I can think of at present is to run msconfig again, but use the scan tool. Restore any corrupt or damaged files and then see if that improves the situation.

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    Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup

    Sorry to be so inept, but "run msconfig again, but use the scan tool". I don't see any scan tool!!

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    Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup

    Whooops, not all Phil it was me getting you to run off in the wrong direction!!! Start, Programs, Accessories, System Tools, System Information. Then from the Tools Menu, System File Checker. Run the scan and restore any corrupt files. This is a good point to restore files one by one also. I think I'm pointing you in the right direction this time!!! The scan might say that a number of files have been updated which will be the case if you have installed a later version of IE. That's ok let them go but concentrate on corrupt or damaged files.
    good luck

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    Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup

    OK, I've done that (again), and the only files that came up in the scan were 3 or 4 Web Server Extension dll files, but it couldn't find the files to replace them with. As I don't use WebServer Extensions I felt happy in clicking Ignore.

    I then specifically asked it to restore Rundll32.exe and Setupx.dll and it did so. I then got it to restore them not from a folder on my hard disk but from my Win98 CD.

    Having done all that, I still cannot add any components via Windows Setup without the previously mentioned error messages and my having to reboot again.

    HELP!!!!!

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    Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup

    Then I have to say I am running out of ideas. My only suggestion now is to do as MerC suggested and reinstall windoze on top of itself. Sorry can't help more.

  11. #11
    ileacy
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    Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup-MULTI-Re: Backup

    There might be a problem with your Windows Installer software. An <A target="_blank" HREF=http://download.cnet.com/downloads/0-10088-108-67555.html>update</A> is available to the latest version.

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