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  1. #1
    Star Lounger
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    Frequent loss of Gmail connection

    I've used Gmail since 2004 and have had very few problems of the sort reported by a friend who has asked me for assistance. So of course I ask here first:

    ================================================== ========
    My "new computer" interacts with my Gmail account and my wireless as to lose contact with google.com in the middle of emails that I compose. When I try to Spell check or Send the message, there is a very long delay (perhaps 90 seconds) and then the message appears to the effect that 'google.com is not responding'. I then am compelled to 'recover the webpage' which takes another 20 seconds and then amend the partial email that Gmail saved with either a few words or an entire paragraph. This happens with one in two or three emails, and makes my emailing very inefficient.


    This never happened with any of my previous computers. Is it a defect in Windows 7? or some horrible problem that should make me sell my small amount of Google stock? What think you?
    ================================================== =========
    I believe his browser is Firefox.

    Thanks

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  3. #2
    Gold Lounger Roderunner's Avatar
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    Get your friend to install http://www.filehippo.com/download_ccleaner/ Use default settings but tick the box arrowed to clear the DNS Cache.

    Capture.JPG
    George's PC Specs. / Laptop. Desktop.

  4. #3
    Star Lounger
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    @Roderunner

    Could you give a short explanation of why clearing the DNS cache might be the solution to his problem?

    Thanks

  5. #4
    Star Lounger
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    @Roderunner

    Question about CCleaner: Almost all the items listed under Cleaner have three options: Analyze, Clean, and Restore Default State. What would Restore Default State mean for DNS Cache, or for Cookies?

  6. #5
    Star Lounger
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    @Roderunner

    Could you give a short explanation of why clearing the DNS cache might be the solution to his problem?


    I found this on the Piriform site.

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