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Thread: Wizard Error
2001-01-25, 22:17 #1
- Join Date
- Dec 2000
- Tallahassee, Florida, USA
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Word2k on Win2k workstation & server. All "users" have the same WS rights through the use of GPO --
[img]/w3timages/icons/mad.gif[/img]Issue: We have a user who is consistently receiving the following error when attempting to run one of our customized wizards.
<pre>The wizard cannot continue because an error has occurred (0)</pre>
[img]/w3timages/icons/smile.gif[/img]Background: Wizard and supporting template created in 95/7.0 and ported to 2K. Reviewed, modified as necessary and has been running mostly smoothly for almost a year with hundreds of users. Wizard is series of Userforms to gather data, with a call to the template (bookmarks/styles/formfields) and a text-based names list. Data is inserted in appropriate areas, yada yada yada....
[img]/w3timages/icons/shy.gif[/img]Fix: In Word, verify that compatibility is set to Word 2000 and not Custom.
[img]/w3timages/icons/shy.gif[/img]Alternate Fix Delete C:WINNTWordwiz.ini
[img]/w3timages/icons/hairy.gif[/img]Although we've seen the error before, hence the known fix (and alternate fix) -- this user is receiving the error multiple times daily and utilizing the alternate fix. All firm templates have been checked and compatibility is set to 2k.