Results 1 to 13 of 13
  1. #1
    Silver Lounger t8ntlikly's Avatar
    Join Date
    Dec 2001
    Location
    Chandler, AZ
    Posts
    2,162
    Thanks
    46
    Thanked 13 Times in 11 Posts

    Computer keeps rebooting

    A friend of mine was running two anti virus programs. Was was Super AntiSpyware, and the other was M.S.E. SAS was removed, using CCleaner, and M.S.E. reinstalled and updated.
    The computer now just keeps rebooting. I dont have the exact error message. We even tried booting into safemode, and it did the same thing.
    Computer is an AcerAspire. 64 Windows 7.
    I want to get it at least to boot and stay in safe mode so we can remove or fix what ever is causing this.
    Any ideas?

    thanks
    John
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

  2. #2
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    12,631
    Thanks
    161
    Thanked 936 Times in 856 Posts
    Any chance their is a restore point from before the problem? Or even better an Image?
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  3. #3
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    Location
    California & Arizona
    Posts
    6,121
    Thanks
    160
    Thanked 609 Times in 557 Posts
    Try booting with the W7 boot disk and see if a repair fixes it.

  4. #4
    Silver Lounger t8ntlikly's Avatar
    Join Date
    Dec 2001
    Location
    Chandler, AZ
    Posts
    2,162
    Thanks
    46
    Thanked 13 Times in 11 Posts
    Medico,
    He can't get it to stay booted up. Even in safemode it just keeps rebooting.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

  5. #5
    Silver Lounger t8ntlikly's Avatar
    Join Date
    Dec 2001
    Location
    Chandler, AZ
    Posts
    2,162
    Thanks
    46
    Thanked 13 Times in 11 Posts
    Clint,
    He doesn't have one.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

  6. #6
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    12,631
    Thanks
    161
    Thanked 936 Times in 856 Posts
    Without a Repair Disk, he will have to see about making one somehow or borrowing one. Any Win 7 64 Bit boot disk will work. Does not matter which version (HP, Pro, etc.)
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  7. #7
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    Location
    California & Arizona
    Posts
    6,121
    Thanks
    160
    Thanked 609 Times in 557 Posts
    Make one from a similar computer or download and burn one here.

  8. #8
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    6,792
    Thanks
    117
    Thanked 798 Times in 719 Posts
    I wouldn't advise using CCleaner to clean out the registry after a program install unless you really know what you're doing and check everything CCleaner wants to remove. Revo uninstall is a safer bet. I assume he did the uninstall before running CCleaner.

    Jerry

  9. #9
    Silver Lounger t8ntlikly's Avatar
    Join Date
    Dec 2001
    Location
    Chandler, AZ
    Posts
    2,162
    Thanks
    46
    Thanked 13 Times in 11 Posts
    He used, or I should say I used (remotely) CCleaner to uninstall the program only. I personally use CCleaner and have no problems.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

  10. #10
    Administrator
    Join Date
    Jun 2010
    Location
    Portugal
    Posts
    12,519
    Thanks
    152
    Thanked 1,397 Times in 1,220 Posts
    There programs, more than a few times, end up creating issues that would never occur if they were not used. I have never used one and I sure won't use it. It's a huge risk that programs that have the risk of ruining your Windows installation are just run like they were anything but tools that should be used rarely and on an emergency basis, only, IMHO.

  11. #11
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    Location
    California & Arizona
    Posts
    6,121
    Thanks
    160
    Thanked 609 Times in 557 Posts
    How much time do you have between reboots to work with?

    Check through the event viewer?
    Look through taskmanager?

  12. #12
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    6,792
    Thanks
    117
    Thanked 798 Times in 719 Posts
    If you just used the uninstall program CCleaner tool, I believe that just invokes the Windows uninstall routine and shouldn't cause any problems. If you also used CCleaner's Registry cleaner afterwards, it could have caused a problem if you didn't check every registry item it wants to "fix". I don't trust any registry cleaner unless i check every item.

    Jerry

  13. #13
    Silver Lounger t8ntlikly's Avatar
    Join Date
    Dec 2001
    Location
    Chandler, AZ
    Posts
    2,162
    Thanks
    46
    Thanked 13 Times in 11 Posts
    Used a recovery CD and all is well again. Thanks all!
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •