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  1. #1
    Bronze Lounger
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    Laptop Remains On Battery Power After Shutting Down

    My friend's laptop uses XP Home with SP3. When she shuts down Windows the battery icon is still active. How can this problem be resolved.

    Advice would be appreciated.

    Thanks and regards, Roy
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  2. #2
    Plutonium Lounger Medico's Avatar
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    Is the battery listed as fully charged when she shuts down? Mine often shows as still charging when I shut down if the battery is less than fully charged. It's also possible the battery is going bad. Does it seem to last a while when she unplugs it? Does she occasionally let it run down to minimum, then charge it back up?
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  3. #3
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    If the computer is connected to the mains, the light never goes off. I don't see how that is a problem? Or do you mean it remains on if it is disconnected from the mains?

  4. #4
    Bronze Lounger
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    ruirib, the light remains on if it is disconnected from the mains.
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  5. #5
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    What brand and model is it?

  6. #6
    Bronze Lounger
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    ruirib, according to the Fujitsu Siemens website specification it is Battery S26391-F6120-L450. I hope this means something to you.

    Please advise further.

    Thanks, Roy
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  7. #7
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    I meant the laptop.

    Does the battery power visibly decrease if the laptop is kept turned off with the battery led on?

  8. #8
    Bronze Lounger
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    ruirib, the laptop is a Fujitsu Siemens Amilo Pro v 2055, and the battery power does visibly decrease if the laptop is kept turned off with the battery led on.
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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    What happens if she uses the laptop power button afterwards? What happens if she shuts down the computer without the battery, while keeping it connected to the mains? Does she have another battery that she can try using?

  10. #10
    Bronze Lounger
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    ruirib, I found the cause of the problem was that the laptop sits on a glass table which needs to be moved from time to time, and when it's moved the connection from the laptop to the power brick sometimes gets detached. My friend doesn't always notice this and continues to use the laptop, sometimes for long periods, which obviously runs the battery down.
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

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  11. #11
    Plutonium Lounger Medico's Avatar
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    Glad you solved the problem. I wonder if the prongs of the plug could be physically separated slightly so that they fit more snugly in the main (wall outlet here in the US)?
    BACKUP...BACKUP...BACKUP
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  12. #12
    3 Star Lounger midnight's Avatar
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    Late to this topic here, but my HP Laptop continues to use battery if the WIFI is not turned off.

    BJ

  13. #13
    Uranium Lounger
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    Quote Originally Posted by Medico View Post
    Glad you solved the problem. I wonder if the prongs of the plug could be physically separated slightly so that they fit more snugly in the main (wall outlet here in the US)?
    If I read the post correctly, I believe royw is saying that the cord disconnects at the power brick and not the wall.

    One of the first things I check when troubleshooting a system is to be certain everything is plugged in and connected properly. It never ceases to amaze me how many people believe something is broken when it is simply unplugged.
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