Results 1 to 4 of 4
  1. #1
    2 Star Lounger
    Join Date
    Jun 2001
    Location
    Oregon, USA
    Posts
    169
    Thanks
    45
    Thanked 2 Times in 2 Posts

    Selectively Missing IMAP folders

    Can't get some newly created IMAP folders to show on my desktop machine in Outlook 2010. The folders show on my laptop in Outlook 2010; they show on my iPhone, and they show on the web interface my IMAP email provider offers. I’ve restarted Outlook; done “Update Folder List” countless times, and cold-rebooted my machine more than once. No joy.

    Both machines run Win 7 Pro. Not using Exchange server. Confirmed mail server is IMAP, not POP3.

    Any guesses?

  2. #2
    Super Moderator
    Join Date
    Jun 2011
    Location
    New England
    Posts
    4,746
    Thanks
    171
    Thanked 649 Times in 572 Posts

  3. The Following User Says Thank You to BruceR For This Useful Post:

    Auggie (2012-08-31)

  4. #3
    2 Star Lounger
    Join Date
    Jun 2001
    Location
    Oregon, USA
    Posts
    169
    Thanks
    45
    Thanked 2 Times in 2 Posts
    That was the next thing I tried after "Update Folder List" button." No good. But IMAP Folders dialog box is consistent with what shows in the Navigation Pane.

    Someone else suggested privately that “You might want to remove the view and create a new one.” But in attempting to edit a view or create a new view, I am given only options for the adjacent window that shows messages within a particular folder; I see no way to change the view of the Navigation Pane to manipulate what folders show in the Navigation Pane. Am I missing something?

  5. #4
    2 Star Lounger
    Join Date
    Jun 2001
    Location
    Oregon, USA
    Posts
    169
    Thanks
    45
    Thanked 2 Times in 2 Posts
    Here's the solution, from TechNet: “The issue seems to be caused by the corrupted Outlook profile. You may need to create a new one: http://support.microsoft.com/kb/829918



    It worked.

    Thanks Bruce.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •