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  1. #1
    New Lounger
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    The case of the jumping cursor

    I have a Dell M1530 laptop running Vista SP2. All of the sudden, I turned the computer on, and the cursor has a mind of its own. As soon as Windows boots, before I can even enter my password to login to the computer, the cursor starts jumping around. I have tried using the Dell touchpad driver, and a Synaptic driver, and neither changes anything. I currently have a wireless USB mouse attached, and whether the mouse is on or off, the cursor still jumps about. I used 'Uninstall Programs' to remove both touchpad drivers. Any suggestions as to what to try next?

    Many thanks!

    Frank

    PS: Sorry if this is in the wrong forum... I didn't know if this should be in hardware or Vista :-)
    Last edited by unkfrank; 2012-09-13 at 09:27. Reason: Added a PS

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  3. #2
    Super Moderator jwitalka's Avatar
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    Try leaving the external mouse plugged in and disabling the touchpad in Device Manager. You may have a hardware issue with the touchpad connections.

    Jerry

  4. #3
    New Lounger
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    Thanks for the suggestion, Jerry. For now, the bouncing cursor has stopped bouncing. Other than running a full virus scan and full scan with Malwarebytes (and neither came from either scan), the laptop has just been sitting there. I looked in the Device Manager, and I don't have a touchpad listed. I've looked at every item and expanded them, even if it didn't seem to make any sense (like monitors). Under "Mice and other pointing devices" I have 2 llistings for "HID-compliant mouse", and one "PS/2 Compatible Mouse". Under "Human Interface Devices" I have one "HID-compliant consumer control device" and three "USB Human Interface Device". I have the wireless mouse attached and it works now, as does the touchpad when the mouse is on. I'll do some looking this weekend and see if I can figure out which one, if any, might be the touchpad. It was really bad timing - I just started a new job, and the company will reimburse me for a new computer, but after being out of work for several months, it'll take some time to save up enough to buy one. Hopefully I can milk this and baby it until I can replace it ;-)

  5. #4
    Plutonium Lounger Medico's Avatar
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    I might try downloading the driver for the touchpad from Dell once again. It is possible the touchpad S/W is corrupt. I know with Win 8 I have to download the Alps touchpad app for our laptops, otherwise I get some strange occurrences when using my PC with a separate wireless mouse.
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