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  1. #1
    Lounger
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    Files "disappeared" in Vista

    I was called by a friend who is still using Vista. It seems that, as a result of malware, all of her folders appear to be empty. Explorer shows the directory trees with the folders, but clicking on a folder does nothing. I inserted a usb stick which has various utilities, etc. to run some diagnostics. I could not see the contents of any folders on the usb stick or any of the files at all! I then downloaded tdsskiller and installed it but, of course, the .exe file was not visible in Explorer or in ExplorerPlus. Fortunately, I can copy folders to an external usb stick and they open just fine on another computer so the data is backed up. I downloaded Malwarebytes which, after installation, runs the file. A quick scan showed no malware.
    I am pretty convinced that there is a rootkit problem but I don't know of an effective rootkit cleanup program which automatically opens after the installation is complete.

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  3. #2
    Super Moderator jwitalka's Avatar
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    Try running unhide.exe from this page:
    http://www.bleepingcomputer.com/forums/topic405109.html

    Jerry

  4. #3
    Lounger
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    Thanks. Since I cannot access the file in Explorer, I hope that I can run it from the command line. Otherwise I'm truly stuck in a Catch 22.

    Ken

  5. #4
    Super Moderator jwitalka's Avatar
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    If you download it using IE, you should have a run option.
    Jerry

  6. The Following User Says Thank You to jwitalka For This Useful Post:

    nobble (2012-09-26)

  7. #5
    Lounger
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    Thanks, worked like a charm. Problem solved.
    Ken

  8. #6
    Super Moderator jwitalka's Avatar
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    Happy to hear it. Thanks for posting back that it fixed the problem. Might help the next person that has the same issue.

    Jerry

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