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  1. #1
    New Lounger
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    Question Outlook 2010: Random, frequent crashes (W7)

    Recently Outlook 2010 has been crashing several times a day. I get no error messages, no freezes -- the program simply shuts down and closes any open (Outlook) windows. When I open it back up, it opens more quickly than it does from a cold start, and usually the reading pane is missing (I have to re-set that setting). The only Add-in that's enabled is Microsoft VBA for Outlook Add-in (do I need that?), and the Load behavior is shown as "Load on Demand, (not currently loaded)"

    I can't think of any recent changes I've made to the computer, other than installing the patches recommended in PatchWatch.

    Running W7 Home Premium (64-bit) SP1
    Outlook 2010 v14.0.6123.5001 (32-bit)
    Malwarebytes 1.65.0.1400
    Avast 7.0.1466
    Integard 2.0.0.9047
    Secunia 2.0.0.3003
    Soluto 1.3.971.0
    HP G62-340US Laptop

  2. #2
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    In the past, a corrupted email or attachment would occasionally cause a problem such as you describe. Does this happen when you access a particular email?

    Also, anti-virus plug-ins have been known to cause such behavior.

    Joe

  3. #3
    Super Moderator jwitalka's Avatar
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    Following up on Joe's suggestion, try running Outlook in safe mode. If you don't experience crashes in safe mode, enable your add ons one at a time until you find the culprit.

    Jerry

  4. #4
    New Lounger
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    Thanks, guys. I had assumed that having the add-ins "disabled" would have been sufficient. What I've done now is to run it as an administrator and actually remove the add-ins. So far, that seems to be working. What I don't know is whether any of those add-ins were important, but I'm guessing not -- ??

    I'll let you know if anything changes.

    Thanks for your response --

    Brint

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