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  1. #1
    2 Star Lounger
    Join Date
    May 2006
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    Derby, Derbyshire, United Kingdom
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    Windows Mail has stopped working

    I have been using Windows Mail in Vista on my desktop PC to access my 'btinternet.com' mail for the last 2 or 3 years. I have had no problems doing this until recently when I fiddled about with my settings to require password input each time. This didn't work so I tried to reset everything as before but now I get the message:

    "The connection to the server has failed. Account: 'Wykes', Server: 'btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E"

    As far as I know, all my settings are identical to those I used before and I have not changed any other settings or software on the PC.

    I am using a service from a company called Carbonite to back up all my data externally, but this problem arose several weeks after starting to use this service.

    I am using Outlook on my laptop and have not had any problems so it is probably reasonable to assume that it is not a problem with the btinternet (now BT Yahoo email service.

    Any help gratefully received.

  2. #2
    Super Moderator
    Join Date
    Jun 2011
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    New England
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    There's a shortlist of things to check here: Easily Troubleshoot & Resolve 'Outlook E-mail Client' Error Code 0X800CCC0E!

    Bruce

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