I'm trying to understand Outlook better since I deal with it on several computers. Not having an issue right now though but I want to learn some troubleshooting techniques.
I had a problem recently and ending up uninstalling Outlook and reinstalling, basically starting over from scratch. I think that approach was overkill, although it did fix the issue. I've had people tell me later I could have just deleted the email account, or the pst, or the profile.
So my question is, when Outlook starts acting up, under what circumstances would I want to create a new profile, as opposed to just deleting the email account and starting over, or creating a new Outlook file.