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  1. #1
    New Lounger
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    Post Can't Remove Avira Internet Security 2012

    Hi,
    I can't Remove Avira Internet Security 2012 form this WIN XP Pro PC.
    See Attached print screen of the Windows application removal error.
    Window's ''Add or Remove Programs to Change/Remove programs'' in the ''Windows Control Panel'' repeatedly failed to remove this software.
    Avira has no application specific ''removal ware'' built in, as well.

    Avira refuses to answer a support letter to them about this issue.
    All I receive are canned responses assuring of tech support only to get the ball dropped repeatedly.
    Their latest update of the program cause a BSOD error.
    I had to reload a video driver it corrupted.
    Which is why I opted to remove it before it happened again.

    Their website ''help threads'' are not specific with removal of this version of Avira Internet Security 2012, as well.
    I don't find the detailed specific answer I need there either.

    A web search failed to chum up the answer, as well.


    I must now manually remove this application and I am leary of doing so without technical guidance,
    especially messing around in my systems hidden files and system registry.

    Therefore, I thought I would ask the Pros here at Windows Secrets first and save myself a little misery.

    Thanks in advance..

    Jeff
    Attached Images Attached Images

  2. #2
    Plutonium Lounger Medico's Avatar
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    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


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  3. #3
    New Lounger
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    Hi Medico,

    That link was to a free anti-virus removal tool Avira has.

    A quote from the read me .pdf file there:
    The AntiVir Removal Tool handles a variety of viruses and malware. Please find a current
    overview what malware can be removed from your system with the help of the AntiVir
    Removal Tool on the Avira website at http://www.avira.com/removal-tool.

    I'm trying to remove the ''Avira Internet Security 2012'' software from my system.
    Can we try that again??

    We need detailed instructions or a software tool for removal of this ''Avira Internet Security 2012'' software from my system.

    Thanks in advance again....

    Jeff

  4. #4
    Plutonium Lounger Medico's Avatar
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    Sorry, many of the Security suite apps have a tool to assist with removing their suites from you PC. I assumed (with a name like that) that this was the same.

    According to Avira Support there should be an uninstall option. It is possible that the installation did not finish when it was first installed. Perhaps installing again over your original installation will add the uninstall feature. I have had to do this in the past especially back in my XP days.
    Last edited by Medico; 2012-11-09 at 14:51.
    BACKUP...BACKUP...BACKUP
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  5. #5
    WS Lounge VIP mrjimphelps's Avatar
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    Try running CCleaner (free download) or msconfig (included with Windows). Both of these programs will show you a list of what loads upon startup, and will allow you to disable the items you don't want loading. That should at least stop Avira from running.

  6. #6
    4 Star Lounger Jagworld's Avatar
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    This sounds like it would work for the uninstall!!

    http://howto-uninstall.windowsuninst...removal-guide/

  7. #7
    Plutonium Lounger Medico's Avatar
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    That sounds like something I was looking for. Darn it should not be that hard to remove an app. It almost acts like the very thing it's supposed to be protecting us from.

    This seems a good reason to NOT install Avira.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


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  8. #8
    New Lounger
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    I've tried Max Uninstaller. It failed to work. A waste of time.
    It initiates Windows Uninstaller.
    Which has already failed.
    That is what is at this link you provided Jagworld:
    http://howto-uninstall.windowsuninst...removal-guide/

    msconfig identifies programs loading,
    If I could figure out which ones are Avira.
    AND disable Avira parts that don't effect other programs on this PC rendering it useless.
    That is the scenario I can't afford happening as this is the only system I have to access the internet for information.
    In order to re-install I must re-purchase the Avira program and re-install the latest version which gave the system the BSOD by altering my video driver I just fixed.
    I'm not going there either.

    Guys, experience with the removal of this program is imperative to do it safely without possible harm to this system.
    That is what is in need here.
    Can we try again?

    Thanks in advance.

    Jeff

  9. #9
    New Lounger
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    By the way, that description of the original Avira program to download and presumably install/uninstall doesn't line up with my original installation exe file at 1.88MB in size...downloaded back in 2010....
    not 79.4 MB's in size as described in that linked ''http://howto-uninstall.windowsuninstaller.org/uninstall-avira-internet-security-2012-program-download-avira-internet-security-2012-antivirus-software-removal-tool-free-antivir-for-windows-removal-guide/'' post.

    I always keep the original exe files downloaded in a separate Avira folder for later reference.

    I'm glad I did now with this crap happening.
    That apparently is a baited info trap to get you to download that MAX Uninstaller program.

    Googling the Avira Internet Security file name turns this up:
    Avira Internet Security 2013 specs and Internet Security Software ... download.cnet.com/Avira-Internet.../3010-18510_4-10683930.html
    Sep 27, 2012 – Download information. File size 112.64MB; File name avira_internet_security_en.exe. Popularity. Total Downloads 1,036,335; Downloads last ...

    So, I can't trust that removal page at all since the actual file size is 112.64 MB's according to this Google search. That removal page is a scam just to get you to buy Max Uninstaller.


    After this stuff with Avira refusing to rid itself from my system, It's having a max thumbs down from this user for sure.

    Thanks again

    Jeff
    Last edited by jstasney; 2012-11-10 at 06:51.

  10. #10
    Plutonium Lounger Medico's Avatar
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    It is absolutely crazy that this should be so hard, I agree, thumbs down to Avira. Norton used to be like this, but then Norton actually released a Norton Removal Tool that assists with removing Norton from a PC.

    Brute force. Stop the Avira executable. Perhaps remove it from the Start Up using What's In Startup. Deleted all the folders containing the app. Use CCleaner to both to delete temp stuff and to cleanup the registry. Be careful what you eliminate. Delete only those items related to Avira.

    You can then also go to the Registry Editor (Run, regedit.exe) Do a File Search for anything that might be left over.

    This might be an involved process, but it should work. Then never recommend Avira to your family and friends!
    BACKUP...BACKUP...BACKUP
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  11. #11
    New Lounger
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    Hi Super Moderator,
    Avira is not in my Windows XP start-up folder.

    Or I'd remove it.

    I'll try this program you recommend and see if it shows up there.
    The main reason for removing is so it won't conflict with Avast A/V I plan to replace it with.
    AND hogging system resources, it does an excellent job of that too.

    I'll try the CCleaner, as well.

    Anything else we've maybe have forgotten to mention??
    Tips for searching the registry?

    I'll post back in a while when I've had time to do all of this.

    Thanks

    Jeff

  12. #12
    4 Star Lounger Jagworld's Avatar
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    I've had good luck using revo uninstaller:

    http://www.revouninstaller.com/revo_..._download.html

  13. #13
    Plutonium Lounger Medico's Avatar
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    Unfortunately the Start Up folder is only one place of many that apps load themselves. That's why What's In Startup is so nice. It finds and lists them all

    For searching the registry, look for items that say Avira. CCleaner will probably find most. Be very careful with CCleaner. Make sure you know what you are choosing to remove. Make sure it has to do with Avira, and perhaps other apps you have removed in the past. About the only time I use the registry cleaner portion is after uninstalling apps.

    Jag, unfortunately if the app is not listed in the Add and Remove Programs list, Revo Uninstaller may not see it either. I suppose it would not hurt to try Revo.
    BACKUP...BACKUP...BACKUP
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  14. #14
    New Lounger
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    Now I get this prompt stating Avira is disabled in the registry after using the start-up program to disable it.
    Ahhhh duhhh....
    Well, I'm also getting spammed to death to upgrade with a new version of this POS program.
    See attached screen shot:

    Avira Registry Blocked.JPG

    Now what??

    CCleaner is next I suppose??


    Thanks

    Jeff

  15. #15
    New Lounger
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    Uh, I wonder, Is Avira sand boxed and irremovable?
    Just sayin'...
    I'm spooked now..
    This program should be disabled yet it continues to run.
    What's up?


    Thanks again

    Jeff
    Last edited by jstasney; 2012-11-10 at 13:50.

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