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  1. #1
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    Question XP doesn't shut down anymore

    So prior to the November updates (which I have not installed) my XP machine is not shutting down anymore. I do everything like normal, the system begins to shutdown to the point where it says "Windows XP - Saving your settings" and then just sits there. Any thoughts on how to resolving this?

    The system is

    Windows XP Pro, 32-bit SP3
    Mobo - AsRock H77M (all updated drivers)
    CPU - Intel Pentium G870 (HD Graphics are updated)
    Crucial M4 128GB
    4GB of memory
    PSU 400W
    Last edited by swatbat2142; 2012-11-17 at 10:17. Reason: Note

  2. #2
    Super Moderator jwitalka's Avatar
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    Try shutting down in a Clean Boot environment. If you can shut down in this environment, enable things in groups until you identify the culprit.

    Jerry

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    swatbat2142 (2012-11-17)

  4. #3
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    Okay, I tried method 1 here. It says that it cannot download the rest from Microsoft so I went on the step 2. I did steps 1-2 and I restarted and it froze again.

    http://support.microsoft.com/default...en-us%3B310353

    I'll move on to the other steps to see what happens or is there something else you might know?
    "Every Thing Changes but Change Itself"

    [Core I7 920 DO][Asus P6T Deluxe v2][9GB Corsair memory][EVGA GTX 260 SC][1 x 256GB Crucial M4][750W Corsair PSU][Antec 900][Windows 7 Professional, 64-bit][3 x Dell U2410 @max. res.]

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  5. #4
    Super Moderator jwitalka's Avatar
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    Basically, just disable everything in the startup tab of MSConfig. Also, while still in MSConfig, go to the Services tab, click on hide all Microsoft services and disable the rest. Reboot and see if you can now shut down.

    Jerry

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    swatbat2142 (2012-11-17)

  7. #5
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    Okay that did it. I can shut down and/or restart without the hang. What next, check each item one by one till I get a hang?
    "Every Thing Changes but Change Itself"

    [Core I7 920 DO][Asus P6T Deluxe v2][9GB Corsair memory][EVGA GTX 260 SC][1 x 256GB Crucial M4][750W Corsair PSU][Antec 900][Windows 7 Professional, 64-bit][3 x Dell U2410 @max. res.]

    [Core I5 2500k][Asus P8P67 Pro (ver 3.1)][8GB Corsair memory][Asus ENGT430][1 x 90GB Corsair GT SSD][650W Corsair PSU][Thermaltake DH-202][Windows 7 Home, 64-bit][65" Panasonic Plasma T.V.]

  8. #6
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    Okay, it appears the shutdown was affected by some client dump under the "Services" tab. I cannot remember the exact name but something to do with purging. However, now that I have unchecked it, it is no longer listed. Even if I take the check off from "Hide all Microsoft Services". So not sure what it was and not sure where it went. But booting up now on the 8th time and no hangs.

    Thank you very much J
    "Every Thing Changes but Change Itself"

    [Core I7 920 DO][Asus P6T Deluxe v2][9GB Corsair memory][EVGA GTX 260 SC][1 x 256GB Crucial M4][750W Corsair PSU][Antec 900][Windows 7 Professional, 64-bit][3 x Dell U2410 @max. res.]

    [Core I5 2500k][Asus P8P67 Pro (ver 3.1)][8GB Corsair memory][Asus ENGT430][1 x 90GB Corsair GT SSD][650W Corsair PSU][Thermaltake DH-202][Windows 7 Home, 64-bit][65" Panasonic Plasma T.V.]

  9. #7
    Super Moderator jwitalka's Avatar
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    Glad to hear you fixed your problem.

    Jerry

  10. #8
    Lounge VIP bobprimak's Avatar
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    Possibly the original hang was related to the MS minidump, which happens sometimes if something in Windows crashes. These minidumps take forever to create, and shutdown hangs while they are created. Unfortunately, the minidumps also almost never resolve MS Updates issues. But if you can boot into Windows Safe Mode, you may be able to activate System Restore, which should have an entry labeled as "Updates Service 3.0" or some such. Do a Restore from that point, and then wait until Woody Leonhard tells us that it's safe to download and install the November 2012 MS Updates. He has not yet given the go-ahead. When he does so, his blog should contain any information on patching issues still unresolved at that time. The go-ahead should occur within the last week of November or the first week of December, so it may be worth the wait.
    -- Bob Primak --

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