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2012-11-18, 01:07 #1
- Join Date
- Dec 2009
- Bogangar NSW Australia
- Thanked 2 Times in 2 Posts
XP SP3 Bluetooth Not Working, Not in Device Manager
I have a Windows XP SP3 system that is fully updated and has worked perfectly for literally years with my Logitech Bluetooth Mouse and Keyboard.
For some unknown reason the Logitech Bluetooth Keyboard no longer works, although the Mouse does. I've fitted new batteries to the keyboard and that has not resolved the issue. I've convinced myself the problem resides within the computer.
Most puzzling is the fact that these is no Bluetooth Device showing up in Device Manager - it used to be there
201221118 Device Manager.jpg
Unplugging the Logitech Bluetooth dongle stops the Logitech Bluetooth Mouse from working, plugging the dongle in again has it recognised by the USB process and the mouse works
Opening the Bluetooth Devices manager indicates there are no devices connected, even though the Logitech Bluetooth Mouse is working just fine
20121118 Bluetooth Device Manager, no devices.jpg
Going to the Options tab and ticking the "Turn discovery on" checkbox:
20121118 Bluetooth Device Manager, discovery.jpg
Results in the following error on hitting OK:
20121118 Bluetooth Device Manager, error.jpg
Of course, the inability to turn on discovery means I can't connect to any other Bluetooth device, which I was able to do in the past.
Any ideas on how to install the Bluetooth device driver, and hence I believe I can get my device to display in Device Manager again.
Any clues to a resolution to this problem will be appreciated.