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  1. #1
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    Toshiba laptop will not connect to the internet

    I have a Toshiba laptop L305D-S5900. Never had an issue with this laptop connecting on my wireless, untill I replaced the my wireless router.
    My old router is a Netgear Rangemax Wireless Router WPN824 V3. I replaced this router with a Netgear N600 Wireless Dual Band Router WNDR3400. The reason why I replaced the old router was because of it dropping out, meaning disconnected a lot.
    I run many Toshiba laptops on this router and a Asus laptop. The Asus is a Windows 7 laptop, have one Toshiba windows 7 laptop, two Toshiba Windows Vista (one is the L305D) and a Toshiba running Ubuntu 11.10. All but the one connects to the internet.
    Two days ago, I decided to run the Vista laptops to update them, one updated with no issues, the other is the problem.
    When I first clicked on connect to network, I put the password in and it connected to the router but, a box did not pop up after that to tell it that is to be on home network and not public. In the network sharing, it shows Unidentified network and is set to public.
    What I have done thus far was to: Delete the wireless adapter from the laptop and drivers and rebooted the laptop. Still the same issue. Reboot to safe mode with networking, still the same issue. Rebooted to the admin account and updated the drivers, still the same issue. Rebooted to Ubuntu Live CD, and I get internet.
    The network adapter that is in the laptop is Atheros AR5007EG, the encryption is WPA2-PSK on the router. I updated the firmware on the router and still no internet, just local connection with an unidentified network set to public.
    I have been working on this problem for two days now and not sure what to do next to solve this problem. Please help.
    Thanks,
    Eric

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  3. #2
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    Were you using WPA2-PSK with the old router, too?

  4. #3
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    Yes, used the same encryption.

  5. #4
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    Does the laptop get an IP?

  6. #5
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    Here is what I get

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Admin>ipconfig

    Windows IP Configuration


    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::869:97c2:30b6:7b50%11
    IPv4 Address. . . . . . . . . . . : 192.168.1.8
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

  7. #6
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    The computer is getting an IP. Can you ping the router? If you set that network to home, do you see other computers?

  8. #7
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    I can ping the router, does not show the lag, it says Destination host unreachable, but has 0% loss. I can change the L305D laptop to private, the network still shows unidentifed. No I can not see other computers on the network.

  9. #8
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    This seems to be quite a recurrent situation with Vista. Can you connect the laptop through an Ethernet cable and then look for a more recent wireless adapter driver?

  10. #9
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    Hi Ruirib,
    Here to think that getting a updated driver from Toshiba would be a good idea but, their updated driver did not work. I found a driver from http://www.atheros.cz/ and that solved my problem. The driver name is: vista-7.7.0.489-whql.zip. Unziped the file to desktop, went to control panel then device manager and updated the wireless network driver to the new one, once installed, the box i was looking for popped up, the one for the network type, set to home and now it is updating.
    Thank you for your time on this issue.
    Sirzeke

  11. #10
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    I am glad you solved your problem .

  12. The Following User Says Thank You to ruirib For This Useful Post:

    sirzeke (2012-11-22)

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