Outllok contacts query (2000)

[helpless316]

Hello friends...me again <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

in my contacts (address book) I have some of my names listed with two or more email address's.
email #1 could be joesmith@hotmail.com and email #2 could be joesmith@company.com ..
So when i want to send an email to his office email, I click new mail and type in 'joe' and messages and then send.
it should ask me at that point 'what joe' did I want to send it to? #1 or #2.
But it just goes.. turns out I sent it to email #1 and therefore he didn't get his email for a number of hours/days..
What can I do to outlook 2000 to configure this properly???

Thank you for all the help in advance.

Helpless

[OldDog]

The behavior may depend on how you are initiating the email. If you're in the contact folder with the contact hilited you should get a msgbox alerting you to multiple email addressess that will all be added to to recipient list. All of them should be added. Is this what's not working?

If you're in the inbox, begin a message, and pick the recipient from there you'll see the separate addresses.

[helpless316]

Hello! Thank you oldodg for your reply, it is much appreciated! <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

I know about the points you have mentioned. It's just that when I start to compose a new email and type in joe (for example) , then I type in the title of the email and then the body of the email and click on send how does Outlook know which Joe I want it sending to (ie. home or work)? It doesn't ask me "which contact would you like to send it to? Joe@hotmail.com or joe@work.com" (for eg.). In outlook express I used to get a little mesage asking which psecific contact I would like to send it to if there was more than one. This doesn't seem to be in the case of Outlook 2000.

Can you help? I hope I have made sense above! <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

Thank you

Helpless

[egghead]

Have you tried typing "Joe" and then pressing Alt+K to get the name check to kick in?

[bekaygee]

The function provided by <Ctrl+K> is also available from the Tools menu (Check Names option) or as a button on your Standard Toolbar (a head with a red tick next to it). Use either of these if you don't like keyboard shortcuts. Any of these three methods should bring up a dialogue box to get you to chose the correct email address to send the email to.

Hope this helps.

[jscher2000]

I think Outlook "learns" over time which name you usually mean. If I enter an ambiguous name, the first time, I get a red squiggly underline. The second time, I might get a dashed underline, hinting that OL has made a decision for me based on my previous choices. Maybe at some point it stops indicating. I really haven't noticed a pattern beyond the above. And yes, bad things can happen if you're not careful!

This information (what address corresponds to joe) is stored in the nickname file; if you search this board for references to nickname, I believe there is a utility that lets you fine tune your file to remove associations you don't want in there.