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  1. #1
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    Cool Download folder will not find the containing folder

    In firefox and IE10 when I download something after download I cannot open the containing folder with the right click option I get the following error.

    containing folder error.doccontainer folder error.JPG

    Ran SFC but it found no errors so now lost as to what happened.

    Please help if you can.
    Last edited by curiousclive; 2012-12-01 at 11:51.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  2. #2
    Super Moderator RetiredGeek's Avatar
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    Clive,

    What version of FF are you running, latest is 17.0.1.
    Also which ad-ons are you using?
    Does this happen for all downloaded files or just a specfic file type, e.g. .pdf .zip, etc.
    I don't have a problem with this feature works as advertised.
    May the Forces of good computing be with you!

    RG

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  3. #3
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    Thanks RG for your input greatly appreciated.

    Using Firefox 18.0 (Updated today) and IE 10 preview.
    It happens on all downloads regardless of type.

    Plugins:
    Foxit Reader
    Google Earth
    Google Update
    Java Deployment toolkit
    Java Platform
    Microsoft windows Media Player
    Shockwave flash
    Silverlight

    Extensions:
    Adblock Plus
    Avast Webrep
    better privacy
    Colorful Tabs
    Smartest Bookmarks

    All these were installed when it was working correctly nothing was changed before or since (apart from Firefox update but was having same problem before update). all are up to date.
    Last edited by curiousclive; 2012-12-03 at 09:54.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  4. #4
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    This may be in the wrong section as I don't think it a FireFox/ IE problem but a windows one.
    Feel free to move it if this the case.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  5. #5
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    Cool

    Seems no one has come across this problem before. Pity.
    Have run SFC /scannow both in windows and in safe mode but found no errors.
    I have run virus scanner on full scan (Avast Free), ran AVG from bootable CD, ran Trend Micro from bootable CD, ran Malwaresbytes Pro on full scan, ran Spywareblaster on full scan, but none of these have found anything.
    I also ran Flashcookiecleaner which found nothing.
    I also uninstalled Firefox and reinstalled version 17.0.1 but problem still remains as before.
    If anyone has any idea what I can try next apart from a clean install of windows as restoring to an earlier image did not resolve it as I believe the image also had the problem. i would be eternally grateful.
    Last edited by curiousclive; 2012-12-03 at 04:37.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  6. #6
    Super Moderator RetiredGeek's Avatar
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    Clive,

    Here's something you may want to try.


    1. Uninstall FF using Revo Uninstaller making sure to get all the ancillary Registry Entries & Files.
    2. Run CCleaner both the Files & Registry Parts.
    3. Reboot.
    4. Reinstall FF but no add-ons.
    5. See if it works, if it does load the add-ons one at a time rebooting and testing after each.

    Let us know how it goes.
    May the Forces of good computing be with you!

    RG

    VBA Rules!

    My Systems: Desktop Specs
    Laptop Specs


  7. The Following User Says Thank You to RetiredGeek For This Useful Post:

    curiousclive (2012-12-03)

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    Hi R.G.
    Thanks for the suggestion but that is exactly what I did when uninstalled Firefox 18.0 (Beta) and installed Firefox 17.0.1 (Non Beta). But problem still there.
    As it does this also In IE 10.00 (preview version) I believe it is a windows problem not a Browser problem but if a system file has become corrupt I would have thought SFC would have detected it.

    Would be nice to know how to associate a program to it and what program to associate as error message suggests.
    Last edited by curiousclive; 2012-12-03 at 09:56.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  9. #8
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    Try the file association fix for "Folder" (bottom right) listed here: File Association Fixes for Windows 7

    Bruce

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    curiousclive (2012-12-03)

  11. #9
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    Hi bruce
    Thanks for tips. Tried both the folder fix and the LNK fix but was not successful.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

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    Does this happen regardless of the file type of the downloaded file?

  13. #11
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    Cool

    Quote Originally Posted by ruirib View Post
    Does this happen regardless of the file type of the downloaded file?
    Using Firefox 18.0 (Updated today) and IE 10 preview.
    It happens on all downloads regardless of type.

    Plugins:
    Foxit Reader
    Google Earth
    Google Update
    Java Deployment toolkit
    Java Platform
    Microsoft windows Media Player
    Shockwave flash
    Silverlight

    Extensions:
    Adblock Plus
    Avast Webrep
    better privacy
    Colorful Tabs
    Smartest Bookmarks

    All these were installed when it was working correctly nothing was changed before or since (apart from Firefox update but was having same problem before update). all are up to date.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  14. #12
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    Do you have another computer available, and if so, does the same problem occur on the other computer?

  15. #13
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    Cool

    Quote Originally Posted by mrjimphelps View Post
    Do you have another computer available, and if so, does the same problem occur on the other computer?
    No I have no problem with my Laptop using Firefox or IE on same router via cable or wireless.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  16. #14
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    This sometimes happens when the name of the folder includes a full stop - windows misreads the part of the folder name after the full stop as being a file extension. I have also seen the same thing sometimes occur with customized folder icons.

  17. #15
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    Cool

    Quote Originally Posted by Mike Bourke View Post
    This sometimes happens when the name of the folder includes a full stop - windows misreads the part of the folder name after the full stop as being a file extension. I have also seen the same thing sometimes occur with customized folder icons.
    Thanks for the reply Mike.
    Do you have any idea what the folder / file is that is used when right-clck in the download folder to go to the containing folder so I can check this?
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

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