Page 1 of 2 12 LastLast
Results 1 to 15 of 20
  1. #1
    New Lounger
    Join Date
    Dec 2012
    Posts
    9
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Using DVD drive causes infinte series of reboots

    Attempting to read from or write to the DVD drive causes my desktop computer to reboot into an infinite series of reboots until the disk is removed from the drive. The reboot occurs randomly in time, sometimes immediately, sometimes anywhere during the read, once when the read was complete and an installation was in progress, sometimes during the write in a disk copy. The drive itself is not the cause as I have the same problem after installing a new drive. I am running Windows 7 pro 64 bit svc pack 1. In an attempt to troubleshoot the problem I rebooted with automatic reboot disabled, but the system still rebooted without the bsod when the problem occurred.

    Any thoughts on the cause of the problem or how to troubleshoot it? Any help would be greatly appreciated.

    Bob Baron

  2. #2
    Gold Lounger Roderunner's Avatar
    Join Date
    Dec 2009
    Location
    Scotland.
    Posts
    3,426
    Thanks
    16
    Thanked 212 Times in 180 Posts
    Hi Bob,

    WSL.JPG

    Does the same happen using an original dvd ?
    George's PC Specs. / Laptop. Desktop.

  3. #3
    New Lounger
    Join Date
    Dec 2012
    Posts
    9
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Type of dvd

    Yes, it happens with original CDs & DVDs as well as with ones that I have previously burned.

  4. #4
    Gold Lounger Roderunner's Avatar
    Join Date
    Dec 2009
    Location
    Scotland.
    Posts
    3,426
    Thanks
    16
    Thanked 212 Times in 180 Posts
    Go here and right click the item highlighted, select uninstall then reboot. It will be reinstalled on start-up.

    Capture.JPG
    George's PC Specs. / Laptop. Desktop.

  5. #5
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    12,625
    Thanks
    161
    Thanked 931 Times in 852 Posts
    If reinstalling the DVD drivers does not work, or if the DVD is not found this could be an upper/lower filters issue. This MS article may help. If everything fails this could be a case of the DVD drive itself failing. These are relatively low cost items that do fail.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  6. #6
    New Lounger
    Join Date
    Dec 2012
    Posts
    9
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Tried reinstalling DVD drivers, no change in behavior.

    Note that the problem is NOT that Windows does not recognize the DVD drive. It is that the drive while operating, either reading or writing, causes Windows to reboot into an infinite series of reboots until the disk is removed from the drive. Even turning off the automatic reboot on error in the F8 menu does not result in the bsod instead of a reboot. Also note that the problem persisted when I replaced the DVD drive with a new one.

  7. #7
    Gold Lounger Roderunner's Avatar
    Join Date
    Dec 2009
    Location
    Scotland.
    Posts
    3,426
    Thanks
    16
    Thanked 212 Times in 180 Posts
    I know this may seem silly, but how many disks have been tried. Go you get any error messages ?
    George's PC Specs. / Laptop. Desktop.

  8. #8
    New Lounger
    Join Date
    Dec 2012
    Posts
    9
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Somewhere about a dozen disks. No error messages. Turning off the automatic reboot on error in the F8 menu was an attempt to get the system to crash with the bsod or som other error message -- didn't work.

  9. #9
    Gold Lounger Roderunner's Avatar
    Join Date
    Dec 2009
    Location
    Scotland.
    Posts
    3,426
    Thanks
    16
    Thanked 212 Times in 180 Posts
    What does your pc show on the 'Hardware' tab. Make an Image and post it.docx

    RR.jpg
    George's PC Specs. / Laptop. Desktop.

  10. #10
    Silver Lounger mrjimphelps's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    2,162
    Thanks
    205
    Thanked 210 Times in 202 Posts
    I had problems with my IDE DVD drive. I replaced it with a SATA DVD drive, and my problems went away.

    Specifically, I couldn't boot from a DVD when I had an IDE drive. And the problem didn't all of a sudden happen; it began to occur, and happened more and more, until I could no longer boot from a DVD.

  11. #11
    New Lounger
    Join Date
    Dec 2012
    Posts
    9
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Capture.PNG

    Here is the image. I think this is the equivalent of your example in Win 7.
    Last edited by rebaron; 2012-12-03 at 17:17.

  12. #12
    New Lounger
    Join Date
    Dec 2012
    Posts
    9
    Thanks
    0
    Thanked 0 Times in 0 Posts
    My drive is SATA. It worked properly for several years before developing this problem. However, replacing the drive did not fix the problem.

  13. #13
    Gold Lounger Roderunner's Avatar
    Join Date
    Dec 2009
    Location
    Scotland.
    Posts
    3,426
    Thanks
    16
    Thanked 212 Times in 180 Posts
    Quote Originally Posted by rebaron View Post

    I think this is the equivalent of your example in Win 7.
    Your image is not as mine, but still gives the info I wanted. The bad news is, it shows its working properly and we know thats wrong. Are their any yellow marks showing in your 'Device Manager' ?
    George's PC Specs. / Laptop. Desktop.

  14. #14
    New Lounger
    Join Date
    Dec 2012
    Posts
    9
    Thanks
    0
    Thanked 0 Times in 0 Posts
    No yellow marks.

  15. #15
    Gold Lounger Roderunner's Avatar
    Join Date
    Dec 2009
    Location
    Scotland.
    Posts
    3,426
    Thanks
    16
    Thanked 212 Times in 180 Posts
    Hi Bob,
    Type cmd in the start menu 'Search programs and files' box. Right click cmd.exe and select Run as administrator. Once the Command Prompt is open, type the following command and then press Enter. sfc /verifyonly (Note: There's a space between sfc and /verifyonly.) Reboot your pc when done.
    This is not the usual method of doing it, but it will show any errors it finds.
    George's PC Specs. / Laptop. Desktop.

Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •