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  1. #1
    New Lounger
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    Unhappy Live mail message "there was an error opening this message"

    Move to windows 7 and installed Live mail. Worked great for a couple of weeks. Then the message problem appeared. Happens in multiple folders even while trying to send. Message folders are quite large -- moved for outlook express.

    Actions tried.

    Did a Live mail repair -- worked for a couple days then broke again.

    Followed instructions for defrag the message folders. Defrag worked but problem persists.

    Guess I am going to give up and go to another client unless resolve this issue.

    Thanks for any help.

  2. #2
    Super Moderator jwitalka's Avatar
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    Sounds like corruption in the mail database. Try a forced compaction:
    Click on the drop down arrow in the upper left corner of the Live mail Window
    Click on Options > Mail> Advanced tab > Maintenance
    Change Compact the database on exit every 100 runs to 1
    Click Close and OK.
    Close Windows Live Mail to initiate the compaction.

    Edit: Remember to reset Compact on Exit to a number greater than 20 afterwards.

    Jerry
    Last edited by jwitalka; 2012-12-20 at 22:20.

  3. #3
    Gold Lounger Roderunner's Avatar
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    Hi whizzer,
    WSL.JPG

    How many emails are there in your folders ????
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  4. #4
    New Lounger
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    Approximately 1800

  5. #5
    Gold Lounger Roderunner's Avatar
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    Hi whizzer, your best plan would be to back-up your messages prior to doing anything else. Never Lose Emails.docx
    O wad some Power the giftie gie us, to see oursels as ithers see us!

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