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  1. #1
    Star Lounger
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    W7 Desktop Loses Connectivity ("Cable Unplugged")

    We have a RoadRunner Time-Warner cable router/modem. We run W7 Professional and Win Update is automatic and all updates are immediately installed.

    Every few weeks, we lose the internet connection only on our desktop (which is hard wired to the router/modem). We can still wirelessly connect our IPAD and laptop so only the desktop is affected.

    The error message says "Cable Unplugged", but it isn't.

    When we Shut Down/Restart, the connection reappears.

    We've tried switching cables, but that had no effect in preventing recurrences.

    I've searched Google, and this seems to be a fairly common W7 issue.

    Is there any fix anyone might suggest, or is this just something we need to live with?

    Thanks for any help!

    Alan

  2. #2
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    Hi,

    Every single time I have seen that happen (a few times with XP and never with 7), there were hardware issues involved. Can you try a different network card?

  3. #3
    Star Lounger
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    Thanks for replying!

    I just ordered a new card from Amazon. I hope I can just replace the old card with the new one. I will post the results later this week, I hope.

    Alan

  4. #4
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    Ok, do let us know how it goes. Good luck .

  5. #5
    Star Lounger
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    Hi Ruirib,

    Quick update: the sporadic problem seems to have disappeared. It's now been fine for over a week.

    Not sure why, but I made zero changes. I did notice this week that there was a Windows 7 Update so maybe that did the trick.

    Anyway, my new network card arrived and is sitting in its box waiting in case the problem returns. (I will post if it does!)

    Thanks again,

    Alan

  6. #6
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    Thanks for posting with the update .

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