Page 1 of 2 12 LastLast
Results 1 to 15 of 20
  1. #1
    2 Star Lounger
    Join Date
    Dec 2011
    Posts
    134
    Thanks
    5
    Thanked 1 Time in 1 Post

    Revo Uninstaller not backing up registry keys

    Yesterday I installed the free version of Revo Uninstaller and uninstalled a small program to test it out.

    After uninstalling the program using the moderate setting and doing one "remove entry" command (which was really just removing the uninstall registry key for that program), I looked in the program folder for the backed-up registry key that should have appeared there. But it's not there. I also had chosen the option to send the removed folders to the recycle bin, but one I checked there, the folders had not been sent there.

    I contacted their support, who were nice enough to try to duplicate the problem, with the same program that I uninstalled, on a 32-bit XP SP3 Home machine. They couldn't duplicate the problem.

    Can anyone tell me what might be going on and how I might be able to get it to work? I really like the idea of automatically backing up registry keys.

    Thanks,
    Ellen

  2. #2
    WS Lounge VIP mrjimphelps's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    3,411
    Thanks
    447
    Thanked 406 Times in 378 Posts
    You could manually save a copy of the registry yourself, before doing the uninstall -- Run regedit, then choose File / Export.

  3. #3
    2 Star Lounger
    Join Date
    Dec 2011
    Posts
    134
    Thanks
    5
    Thanked 1 Time in 1 Post
    Thanks, I know, but I would really like to get it to work correctly.

  4. #4
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    12,631
    Thanks
    161
    Thanked 936 Times in 856 Posts
    I use the Revo Uninstaller Pro version. My options include backing up registry entries to the recycle bin. I always use the Advanced Mode to find left over items. Unless you changed the back up location of these removed items, they might be in your recycle bin as well.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  5. #5
    2 Star Lounger
    Join Date
    Dec 2011
    Posts
    134
    Thanks
    5
    Thanked 1 Time in 1 Post
    No, nothing from that uninstall showed up in the recycling bin. I just rechecked.

  6. #6
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    6,798
    Thanks
    117
    Thanked 799 Times in 720 Posts
    Did you set "make a system Restore point and a full registry backup" in Tools > options> uninstaller?
    Did you check to see if you have a System restore point prior to the deletion?

    Jerry

  7. #7
    2 Star Lounger
    Join Date
    Dec 2011
    Posts
    134
    Thanks
    5
    Thanked 1 Time in 1 Post
    The option I have checked says, "make a system restore point before uninstalling." But I am not really interested in a system restore point, as I have a full image backup. I just want the program to do what it is supposed to do, and that is to back up the registry entry that was deleted.

  8. #8
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    6,798
    Thanks
    117
    Thanked 799 Times in 720 Posts
    That option may not be available in the free version of Revo.

    Jerry

  9. #9
    2 Star Lounger
    Join Date
    Dec 2011
    Posts
    134
    Thanks
    5
    Thanked 1 Time in 1 Post
    The manual shows that it is available. And, if it weren't available, the support guys would have told me.

  10. #10
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    12,631
    Thanks
    161
    Thanked 936 Times in 856 Posts
    As stated earlier, in my installation, Revo does indeed backup all registry entries it deletes, to the recycle bin. Perhaps your installation did not succeed properly. It might be worth an uninstall/reinstall of Revo Uninstall.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  11. #11
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    6,798
    Thanks
    117
    Thanked 799 Times in 720 Posts
    Medico, don;t you have the Pro version? decbelle is using the free version.

    The manual shows that it is available. And, if it weren't available, the support guys would have told me.
    The only manual I can find on the Revo site is for the pro version. Support people don't always give out the right information especially if they didn't realize you were using the free version.

    Jerry

  12. #12
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    12,631
    Thanks
    161
    Thanked 936 Times in 856 Posts
    Yes, I have the Pro version. That is kind of what I was trying to get across, that perhaps the difference was between the Pro and Free versions. My wife has the free version of Revo on her PC.

    There are considerably less options on the free version. I see an option to put deleted files and folders in the recycle bin, and an option to create a backup to the registry before deleting anything, but not a special option to save deleted registry items in particular

    RevoOptions.jpg
    Pro Version

    RevoOptionsFree.jpg
    Free Version
    Last edited by Medico; 2013-02-03 at 06:31.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  13. #13
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    6,798
    Thanks
    117
    Thanked 799 Times in 720 Posts
    What's listed under Uninstaller options in the free version Ted? I remember only an option to create a Restore point.

    Jerry

  14. #14
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    12,631
    Thanks
    161
    Thanked 936 Times in 856 Posts
    RevoOptionsFree2.jpg

    It allows leftover files and folders to be deleted to the Recycle bin, but not specifically Registry entries as the Pro version has.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  15. #15
    2 Star Lounger
    Join Date
    Dec 2011
    Posts
    134
    Thanks
    5
    Thanked 1 Time in 1 Post
    Quote Originally Posted by Medico View Post
    RevoOptionsFree2.jpg

    It allows leftover files and folders to be deleted to the Recycle bin, but not specifically Registry entries as the Pro version has.
    But here's the thing, it wasn't even doing that. Even though I have that option checked, the folders it removed were not in the recycle bin. So something is screwy here.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •