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  1. #1
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    Laptop non-starting issue - power supply??

    My daughter has a Gateway laptop that I'm guessing is around three years old, with 4gb RAM, running Win7x64. This weekend it began not starting up; what happens is the power light is on but the screen remains black. It starts up so far after turning it completely off and then back on a couple of times. When I mused to my daughter that I wondered about the power supply, she said that lately it doesn't always charge properly.

    Any thoughts? Does the PS seem like something to explore? Would replacing it be an easy fix like it would be in a desktop?

    Thanks in advance.

  2. #2
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    If it's plugged in to AC power, try removing the battery completely and leave it out while starting up. It may need a new battery.

    Bruce

  3. The Following User Says Thank You to BruceR For This Useful Post:

    Erik47 (2013-02-11)

  4. #3
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    It occured to me that I'm too desktop-oriented in my thinking. I've never liked laptops although I will probably inherit this one when my daughter leaves for college next year. It probably won't be too bad with a wireless mouse. Anyway instead of power supply I should have thought battery. It's probably that simple.

  5. #4
    Super Moderator CLiNT's Avatar
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    Check the power cable too. Sometimes with heavy usage one can get a lot of wear and tear on these cables.
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