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  1. #1
    5 Star Lounger ibe98765's Avatar
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    Need to identify hard drive in error message

    "The driver detected a controller error on \Device\Harddisk2\D. "

    I have started getting a bunch of these messages in the last 2 days.

    I have 3 rotating hard drives and one SSD labeled "Disk 0" through "Disk 3" in the Disk Management section of the Computer Management app in Windows XP.

    How do I tell which disk "Harddisk2\D" refers to? Is it the disk listed as disk number 2 (which would an HDS 1TB) or the disk that is physically number 2 but labeled "Disk 1" ( a Seagate 300GB model).

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    Super Moderator CLiNT's Avatar
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    How do I tell which disk "Harddisk2\D" refers to? Is it the disk listed as disk number 2 (which would an HDS 1TB) or the disk that is physically number 2 but labeled "Disk 1" ( a Seagate 300GB model).
    Yes, that should be correct. You can also confirm it in the BIOS by matching the Seagate ST number, or other serial it provides.
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    Run these commands in a Command Prompt window to see the disks information as Windows sees it.
    wmic diskdrive list > c:\disk.txt
    notepad c:\disk.txt


    cheers, Paul

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    5 Star Lounger ibe98765's Avatar
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    Quote Originally Posted by Paul T View Post
    Run these commands in a Command Prompt window to see the disks information as Windows sees it.
    wmic diskdrive list > c:\disk.txt
    notepad c:\disk.txt


    cheers, Paul
    Thanks. But that output is pretty hard to read.

    Availability BytesPerSector Capabilities CapabilityDescriptions CompressionMethod ConfigManagerErrorCode ConfigManagerUserConfig DefaultBlockSize Description DeviceID ErrorCleared ErrorDescription ErrorMethodology Index InstallDate InterfaceType LastErrorCode Manufacturer MaxBlockSize MaxMediaSize MediaLoaded MediaType MinBlockSize Model Name NeedsCleaning NumberOfMediaSupported Partitions PNPDeviceID PowerManagementCapabilities PowerManagementSupported SCSIBus SCSILogicalUnit SCSIPort SCSITargetId SectorsPerTrack Signature Size Status StatusInfo SystemName TotalCylinders TotalHeads TotalSectors TotalTracks TracksPerCylinder
    512 {3, 4} 0 FALSE Disk drive \\.\PHYSICALDRIVE2 2 IDE (Standard disk drives) TRUE Fixed hard disk media Hitachi HDS721010CLA332 \\.\PHYSICALDRIVE2 4 IDE\DISKHITACHI_HDS721010CLA332_________________JP 4OA3EA\5&14026C7D&0&0.1.0 0 0 1 1 63 -1412339355 1000202273280 OK DESK01 121601 255 1953520065 31008255 255
    512 {3, 4} 0 FALSE Disk drive \\.\PHYSICALDRIVE3 3 IDE (Standard disk drives) TRUE Fixed hard disk media Patriot Pyro SE \\.\PHYSICALDRIVE3 3 IDE\DISKPATRIOT_PYRO_SE_________________________33 2ABBF0\5450323131303041303039333738203620202020 0 0 2 1 63 1774386524 60019868160 OK DESK01 7297 255 117226305 1860735 255
    512 {3, 4} 0 FALSE Disk drive \\.\PHYSICALDRIVE1 1 IDE (Standard disk drives) TRUE Fixed hard disk media ST3320620AS \\.\PHYSICALDRIVE1 2 IDE\DISKST3320620AS_____________________________3. AAE___\5&14026C7D&0&0.0.0 0 0 1 0 63 -792178717 320070320640 OK DESK01 38913 255 625137345 9922815 255
    512 {3, 4} 0 FALSE Disk drive \\.\PHYSICALDRIVE0 0 SCSI (Standard disk drives) TRUE Fixed hard disk media HDS722580VLAT20 SCSI Disk Device \\.\PHYSICALDRIVE0 1 SCSI\DISK&VEN_&PROD_HDS722580VLAT20&REV_3VO2\5&E3D 46E3&0&000 0 0 0 0 63 610211117 82343278080 OK DESK01 10011 255 160826715 2552805 255

    Is "HARDDISK2" in the error msg the same as "physicaldrive2" in the above? That would make the problem drive the Hitachi 1TB unit.

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    WS Lounge VIP mrjimphelps's Avatar
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    I added a few judicious carriage returns to the above, and put it in Courier font. It's a bit easier to read:

    Availability BytesPerSector Capabilities CapabilityDescriptions CompressionMethod ConfigManagerErrorCode ConfigManagerUserConfig DefaultBlockSize Description DeviceID ErrorCleared ErrorDescription ErrorMethodology Index InstallDate InterfaceType LastErrorCode Manufacturer MaxBlockSize MaxMediaSize MediaLoaded MediaType MinBlockSize Model Name NeedsCleaning NumberOfMediaSupported Partitions PNPDeviceID PowerManagementCapabilities PowerManagementSupported SCSIBus SCSILogicalUnit SCSIPort SCSITargetId SectorsPerTrack Signature Size Status StatusInfo SystemName TotalCylinders TotalHeads TotalSectors TotalTracks TracksPerCylinder

    512 {3, 4} 0 FALSE Disk drive
    \\.\PHYSICALDRIVE2 2 IDE (Standard disk drives) TRUE Fixed hard disk media Hitachi HDS721010CLA332
    \\.\PHYSICALDRIVE2 4 IDE\DISKHITACHI_HDS721010CLA332_________________JP 4OA3EA\5&14026C7D&0&0.1.0 0 0 1 1 63 -1412339355 1000202273280
    OK DESK01 121601 255 1953520065 31008255 255

    512 {3, 4} 0 FALSE Disk drive
    \\.\PHYSICALDRIVE3 3 IDE (Standard disk drives) TRUE Fixed hard disk media Patriot Pyro SE
    \\.\PHYSICALDRIVE3 3 IDE\DISKPATRIOT_PYRO_SE_________________________33 2ABBF0\5450323131303041303039333738203620202020 0 0 2 1 63 1774386524 60019868160
    OK DESK01 7297 255 117226305 1860735 255

    512 {3, 4} 0 FALSE Disk drive
    \\.\PHYSICALDRIVE1 1 IDE (Standard disk drives) TRUE Fixed hard disk media ST3320620AS
    \\.\PHYSICALDRIVE1 2 IDE\DISKST3320620AS_____________________________3. AAE___\5&14026C7D&0&0.0.0 0 0 1 0 63 -792178717 320070320640
    OK DESK01 38913 255 625137345 9922815 255

    512 {3, 4} 0 FALSE Disk drive
    \\.\PHYSICALDRIVE0 0 SCSI (Standard disk drives) TRUE Fixed hard disk media HDS722580VLAT20 SCSI Disk Device
    \\.\PHYSICALDRIVE0 1 SCSI\DISK&VEN_&PROD_HDS722580VLAT20&REV_3VO2\5&E3D 46E3&0&000 0 0 0 0 63 610211117 82343278080
    OK DESK01 10011 255 160826715 2552805 255


    Sorry that I don't have a more complete answer than that.

  6. #6
    WS Lounge VIP mrjimphelps's Avatar
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    Each paragraph above lists two drives; it appears that the first item in each paragraph is numbered 0, 1, 2, or 3; and the 2nd item in each paragraph is numbered as 1, 2, 3, or 4.

    I'm guessing that the 0/1/2/3 numbers refer to what you said: I have 3 rotating hard drives and one SSD labeled "Disk 0" through "Disk 3" in the Disk Management section of the Computer Management app in Windows XP.

    If this is correct, then the first list therefore shows the drives listed as 3rd / 4th / 2nd / 1st; and the second list shows the drives listed as 4th / 3rd / 1st / 2nd.

    In other words, the two sets of numbers don't correspond.
    Last edited by mrjimphelps; 2013-02-13 at 15:52.

  7. #7
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    windows 8 computer management\storage\disk management of windows 8 apps
    shows the computer hardware configurations and details.
    it might help solve your problem

  8. #8
    5 Star Lounger ibe98765's Avatar
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    Trying to get an absolute ID on the problem hard drive is driving me crazy! I have been doing a lot of Googling and link following, finally coming up with something that sound sensible.

    Found this forum entry:
    ===========
    Re: Need help locating a disk
    Paul wrote:

    > Todd wrote:
    >>
    >> I am getting an error message on a customer's computer:
    >>
    >> An error was detected on device \Device\Harddisk2\D
    >> during a paging operation.
    >>
    >> I am confused as to which disk this is. If I go into Disk
    >> Management, I have "Disk 0", "Disk 1", and "Disk 2". By chance does
    >> "Harddisk2" mean "Disk 2"?
    >
    > If you want to see drives named by that naming convention, you
    > can use the "dd" port and use "dd --list" as a command. ...

    Won't the diskpart.exe command already included in Windows show the
    index numbering of the hard disks?

    diskpart.exe
    list disk
    select disk <n>
    detail disk
    exit

    http://www.techtalkz.com/windows-hel...ting-disk.html
    ============

    So I ran the Diskpart command sequence above and got this output:
    ============
    C:\>diskpart
    Microsoft DiskPart version 5.1.3565

    DISKPART> list disk

    Disk ### Status Size Free Dyn Gpt
    -------- ---------- ------- ------- --- ---
    Disk 0 Online 77 GB 0 B
    Disk 1 Online 298 GB 0 B
    Disk 2 Online 932 GB 0 B
    Disk 3 Online 56 GB 0 B

    DISKPART> select disk 2

    Disk 2 is now the selected disk.

    DISKPART> detail disk

    Hitachi HDS721010CLA332
    Disk ID: ABD16965
    Type : IDE
    Bus : 1
    Target : 1
    LUN ID : 0

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    Volume 4 N HDS1TB_S1 NTFS Partition 31 GB Healthy
    Volume 5 I I_H1TB_Misc NTFS Partition 15 GB Healthy
    Volume 6 V HDS1TB_S2 NTFS Partition 864 GB Healthy
    Volume 7 G G_1TB_ENCYP NTFS Partition 22 GB Healthy
    ================

    Which would appear to indicate that DISK2 is the 932GB drive (which is the Hitachi 1TB)!

    Now, this is the 2nd of these drives that I own. I brought them both together and have had to exchange the first one due to errors on it. SO it is possible that both drives came from a bad batch. I guess I will try to set up an exchange under warranty and see if that resolves the issue.

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    Make sure when returning you do not leave sensitive data on the drive.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  10. #10
    Super Moderator CLiNT's Avatar
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    The hard drive monitoring application "Hard Disk Sentinel" may provide a better view of all your hard drives, names, & numerical designations in a much simpler layout.
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Build your own system; get everything you want and nothing you don't.
    Latest Build:
    ASUS X99 Deluxe, Core i7-5960X, Corsair Hydro H100i, Plextor M6e 256GB M.2 SSD, Corsair DOMINATOR Platinum 32GB DDR4@2666, W8.1 64 bit,
    EVGA GTX980, Seasonic PLATINUM-1000W PSU, MountainMods U2-UFO Case, and 7 other internal drives.

  11. #11
    5 Star Lounger ibe98765's Avatar
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    Quote Originally Posted by CLiNT View Post
    The hard drive monitoring application "Hard Disk Sentinel" may provide a better view of all your hard drives, names, & numerical designations in a much simpler layout.
    Had not heard of this product. But the trial version is pretty limited ( http://www.hdsentinel.com/store.php ) and I don't want to buy a version at $23 minimum.

    But thanks anyway.

  12. #12
    Super Moderator CLiNT's Avatar
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    The trial works fine as intended. A purchase is not needed.
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Build your own system; get everything you want and nothing you don't.
    Latest Build:
    ASUS X99 Deluxe, Core i7-5960X, Corsair Hydro H100i, Plextor M6e 256GB M.2 SSD, Corsair DOMINATOR Platinum 32GB DDR4@2666, W8.1 64 bit,
    EVGA GTX980, Seasonic PLATINUM-1000W PSU, MountainMods U2-UFO Case, and 7 other internal drives.

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    I realise this was a week ago, but my curiosity about wmic found me this on XP (amongst other details):
    try wmic from the command line, to get the wmic prompt: wmic:root\cli> , then
    >diskdrive list /? shows the options, and
    >diskdrive list brief summarises the drives on a reasonably short line (per drive), producing (in my case):

    Code:
    Caption              DeviceID            Model                Partitions  Size
    HDT722516DLA380      \\.\PHYSICALDRIVE1  HDT722516DLA380      2           164694781440
    Maxtor 7Y250P0       \\.\PHYSICALDRIVE0  Maxtor 7Y250P0       1           250994419200
    WDC WD1600JS-60NCB1  \\.\PHYSICALDRIVE2  WDC WD1600JS-60NCB1  4           160039272960
    Hope that helps someone! (and wow - is it hard to get plain text formatted in a fixed font - what happened to wysiwyg?)
    Last edited by mngerhold; 2013-02-21 at 13:17. Reason: Tweak formatting

  14. The Following 2 Users Say Thank You to mngerhold For This Useful Post:

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  15. #14
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    Thank you 100 times in this one post !!!

  16. #15
    Super Moderator CLiNT's Avatar
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    Thank you as well, that works beautifully.
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Build your own system; get everything you want and nothing you don't.
    Latest Build:
    ASUS X99 Deluxe, Core i7-5960X, Corsair Hydro H100i, Plextor M6e 256GB M.2 SSD, Corsair DOMINATOR Platinum 32GB DDR4@2666, W8.1 64 bit,
    EVGA GTX980, Seasonic PLATINUM-1000W PSU, MountainMods U2-UFO Case, and 7 other internal drives.

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