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  1. #1
    New Lounger
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    Winword.exe has generated errors

    I get the error "Winword.exe has generated errors and will be closed by windows. You will need to restart the program. This is happening only on one document, it seems to be random. Sometimes it will work for some users, and other times not. I disabled "check grammar as you type", that seemed to work for a while, but now the problems back. I tried selecting different default printers, no difference. This doc is passed around to a few people, there all making changes to it. Windows 2K Service pack 1, Office 2000 SR-1.
    Thanks, in advance, Chris

  2. #2
    4 Star Lounger
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    Re: Winword.exe has generated errors

    Standard document troubleshooting:

    1. Turn the show/hide button on.
    2. Hit ctrl-home to get to the top of the doc, then shift-ctrl-end to get to the end of the doc.
    3. Keep shift key down, hit left arrow key and deselect any and all extra paragraph returns at end of doc.
    4. Copy.
    5. Paste to new, blank doc.
    6. Fix anything you may have lost, which shouldn't be much.
    7. Save.

    If corruption lies in the "guts" of the doc, copy/paste pieces of it--tedious, tedious work.

  3. #3
    Uranium Lounger
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    Re: Winword.exe has generated errors

    Hi Chris:
    Here's some more stuff you can try from a tip that I copied (primarily from the Microsoft KB, I think):

    Corrupt Document: Troubleshooting
    To rule out other factors, use the following troubleshooting steps:

    1. Check for similar behavior in other documents.
    2. Check for similar behavior in other programs.
    3. Take the file in question to another computer and attempt to duplicate the behavior.
    4. Use a different printer driver and attempt to duplicate the behavior.
    5. Rename any templates attached to the document and attempt to duplicate the behavior.
    6. Change other system components (such as video drivers or fonts) and attempt to duplicate the behavior. For example, if you are using an OEM version of a video driver, switch to a Microsoft Windows video driver using the Windows Setup program.
    7. Disable any third-party programs that are running (such as terminate- and-stay-resident programs [TSRs], font managers, screen savers, and system shells), and then attempt to duplicate the behavior.

    If the problem occurs only with a single document after you perform these steps, your document
    has probably been damaged.
    Things to Try If the Document Will Open
    Convert the File to Another Format, Then Convert It Back to Word
    This is the easiest and most complete document recovery method; always try it first. Save the file in RTF file format; this format preserves the formatting in your Microsoft Word for Windows document. After you save the file in RTF format, re-open the document in Word for Windows, and convert it from RTF. If this method succeeds, the file corruption is removed during conversion. If the corruption persists after you save the file in RTF file format, try saving the file in the following file formats:

    Other word processing formats
    Text Only

    NOTE: Saving files in Text Only format frequently corrects the document corruption problem; however, all document formatting is lost. This method requires more reformatting; therefore, use it only after other file formats fail to correct the problem.
    Copy Everything Except the Last Paragraph Mark to a New Document
    Copy the Undamaged Portions of the Document to a New Document
    Sometimes you can determine the location of file corruption in your document. In such cases,
    copy everything except the damaged portion to a new file, and then use the following steps to
    reconstruct your document:

    1. After you copy the undamaged portions of your document to a new file, save a copy of the damaged document in Text Only format.
    2. Open the Text Only file. Copy the text from this file and paste it into the file that contains the undamaged portion of your document.
    3. Reformat the sections you pasted in step 2, and then save the recovered document.
    Things to Try If the Document Will Not Open
    Open the Damaged Word Document in Draft Mode
    To switch to draft mode in Word, use either of the following procedures:

    On the View menu, click Normal. On the Tools menu, click Options, select the View tab, and select the Draft Font option.

    -or- For Word 6.x and 7.x, run the following macro to turn off screen updating, open your damaged document, switch to draft mode, and then reactivate screen updating:

    Sub Main
    ScreenUpdating 0
    FileOpen .Name = "<path>Filename.doc"
    ' include the path and substitute your file name
    ToolsOptionsView .DraftFont = 1
    ScreenUpdating
    End Sub

    NOTE: In this macro, substitute the name of your damaged document for the "Filename.doc" argument text.

    Using this macro may enable you to open documents that you cannot otherwise open due to damage that affects printer setup, page layout, or screen updates in Word. For example, if a general protection (GP) fault occurs in Word before the document is opened, you may be able to avoid the GP fault by opening the document using the above macro.
    Insert the Document as a File in a New Document
    The final paragraph mark in a Word document contains information about the document. If the document is damaged, you may be able to retrieve the text of the document if you can omit this final paragraph mark.

    You may need to reapply some section formatting to the last section of the document.
    Open the File by Linking to It
    This method works for Word 2.x and 7.x (not 6.x) For more information see the note at the bottom of this method.

    If the "Insert the Document as a File in a New Document" (Method 2) doesn't work, try this method. This method allows you to access the document without bringing over the final paragraph mark. In addition, when you create a link, part of the header information is not read.

    This method allows you to open the file if this part of the header or if the final paragraph mark is in the damaged area of the document.

    Use the following steps to link to a "good: file (a file that has not been corrupted) and then change the link to point to the damaged file:

    1. Create a new document. In the new document, type "This is a Test." & save the document.
    2. Copy the text to the clipboard.
    3. Open a new document & click Edit|Paste Special.
    4. Select either Unformatted or Formatted text, and click Paste Link.
    5. On the Edit menu, click Links. The Links dialog box is displayed.
    6. Select the file name of the first linked document and click Change Source. The Open dialog box appears and asks which document you want to change the link to.
    7. Select the document you can no longer open and click Open.
    8. Click OK in the Links dialog box. The data/text from the damaged Document will appear (provided there was any recoverable data/text).
    On the Edit menu, click Links, and click Break Links.

    You can now reformat and save the recovered text.

    NOTE: If you are using Word 6.x, try the following steps:

    1. Create a new document. In the new document, type "This is a test" & save the document.
    2. Select the text and click Copy on the Edit menu.
    3. Press the right arrow on the keyboard to deselect the text. This will put your insertion point on the next line & click Edit|Paste Special.
    4. Select either Unformatted or Formatted text, and click Paste Link.
    5. To display the field codes, press Alt+F9. The field code will resemble the following: {LINK Word.Document.6 "C:MYDOCSTEST.DOC" "DDE_LINK3" a r * MERGEFORMAT}
    6. Modify the path to the document in the field code to be the path to the corrupted document.
    7. Delete the "DDE_LINK#" from the field code (including the quotation marks).
    8. Position insertion point inside the LINK field.
    9. Press F9 to update the field.
    10. Press ALT+F9 to view the results of the field.
    11. To unlink the field and to convert the field to text, press CTRL+SHIFT+F9.
    Open the File in WordPad or Microsoft Write
    When you cannot open a damaged document in Word for Windows (usually because of corruption in the file header), you can strip out the file header and open the file as Text Only. When you strip the header information, all formatting is lost. This method strips out the file header information.
    1. Start Microsoft WordPad or Write. (In Windows 95 click Run on the Start menu, type "WordPad" [without the quotation marks], and click OK; in Windows 3.x, from Microsoft Windows Program Manager, click Run on the File menu, type "write" [without the quotation marks], and click OK).
    2. In WordPad or Write, open the corrupted document.
    3. A dialog box prompts you to specify how you want to convert the file. Click the No Conversion button.
    4. The Word for Windows document is now open as a text file. You may see binary (foreign) characters at the beginning and end of the document. Delete these characters.

    NOTE: In Windows 95, the file may be opened intact without further conversion or cleanup necessary. If this is the case, save the file with a new name and open the file in Word 6.x or later.

    5. On the File menu, click Save As. In the File Name box, type a new name with a .doc file name extension. Before you click the OK button, note the directory where the file is being saved so you can easily find it when you restart Word for Windows.
    6. Close Wordpad or Write.
    7. Restart Word for Windows and open the file you saved from WordPad or Write (the file will have the name you gave it in step 4).
    8. In the Convert File dialog box, Text Only should be selected.
    9. On the File menu, click Save As, and save the file in Word format.

    The file is now in Word for Windows format. You can reopen it and replace any necessary
    graphics, fields, and formatting.

    NOTE on Tables: Microsoft WordPad 1.0 can read and write Word 6/7 file format, automatically converting the file and retaining such formatting as WordPad itself supports. A Word 6 or 7 document that cannot be opened will often open in WordPad. Tables will be converted to tab-delimited text but will retain the basic tabular structure of the table; this is often the only way to recover a corrupted table.
    Strip Out the File Header Information
    NOTE: This method works with MS-DOS versions 3.0 to 6.2 only.

    Use this method only if all other methods fail. When you cannot open a damaged document in Word for Windows (usually because of corruption in the file header), you can strip out the file header and open the file as Text Only. When you strip the header information, all formatting is lost.

    1. At an MS-DOS prompt, type the following, then press ENTER

    copy con+FILE NAME.DOC NEWNAME.DOC

    where "FILE NAME" is the name of the Damaged file, and "NEWNAME" is the name of the new file. (This causes the word "CON" to appear and the insertion point to blink on a blank line.)
    2. Press the SPACEBAR twelve times.
    3. Press F6, and then press ENTER.
    4. Start Word for Windows and open the new file.
    5. Delete the odd characters at the beginning and end of the file. The text of the file is usually intact in the middle of the file.
    6. Reformat the document and save it in Word for Windows format.

    Hope this helps.

  4. #4
    New Lounger
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    Re: Winword.exe has generated errors

    Hey people,
    Thanks for all the tips. It is very weird. I disabled my anti-virus software, opened the doc. It worked. Closed it, turned av back on, open the doc, every things ok.
    Chris

  5. #5
    AGLPA
    Guest

    Re: Winword.exe has generated errors

    I have the same problem only the error that I get is an error in MSVRT.DLL and then the program closes. It appears to happen at random and like everyone else I lose my document. I also cannot get into Word because it claims that the normal.dot file is being used. Help!

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