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  1. #1
    3 Star Lounger amflores's Avatar
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    Annoying Problem: Possibble Conflict between IE9 and Win Explorer

    My laptop is STILL suffering the same annoying problem even after I spent the whole day yesterday doing a non-destructive reinstall of my Win7 Home Premium (32 bits).

    Other than that, my Win7 seems to be working fine. Time will tell.

    The OS is fully updated and I imagine the problem has to do with a possible conflict between Windows Explorer and IE 9.

    The resulting consequences are:

    - Desktop icons aren't functioning, while sometimes the taskbar doesn't responds at all;
    - The "show desktop" doesn't work.

    Solving the problem is easy, but frustrating: I just have to log off, and wait for the annoying problem to be back soon.

    Any help?

    Regards,
    Flores
    Both me and my Windows edition speak brazilian portuguese.

  2. #2
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    Did it work at any time after the install and before the updates were installed?

    Joe

  3. #3
    3 Star Lounger amflores's Avatar
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    Did it work at any time after the install and before the updates were installed?
    Hello Joe, Thanks.
    Can't tell, as I did the install and the upgrades one right after the other.
    Startedusing the machine after having the system fully upgraded.
    Besides the fact that IE9 crashes all the time, I feel that the problem starts when after using IE crashing or not.

    Flores
    Both me and my Windows edition speak brazilian portuguese.

  4. #4
    3 Star Lounger amflores's Avatar
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    Did it work at any time after the install and before the updates were installed?
    I am quite sure now that my problems (below) are related to the IE9 and/or its updates.

    - Desktop icons aren't functioning, while sometimes the taskbar doesn't responds at all;
    - The "show desktop" button doesn't work.
    - IE9 freezing too often.

    Note that these problems started some two weeks before Feb. 28, when I decided to do a nondestructive reinstall of my Win7 Home Premium complete with a full update.

    After the reinstall I experimented with several of the programs I use mostly. Nothing happened. Everything worked fine. No problems whatsoever.

    The problem is being caused by IE9 and its upgrades, I'm quite sure.

    While using IE9 I have no problems accessing the dektop or opening the icons located on the dektop, or using the "show desktop" button.

    Then, if I close IE9, I cannot open any icon shown on the desktop and the "show desktop" button doesn't responds.
    Besides, IE9 freezes quite often.

    Any help? The system is fully updated and the reinstall is fresh - only two days old.

    Regards,
    Flores
    Both me and my Windows edition speak brazilian portuguese.

  5. #5
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    I'm new here so I don't know if you've had similar suggestions already but here goes anyway;

    Perhaps try IE with no add-ons enabled. http://windows.microsoft.com/en-us/w...ernet-explorer

    If that doesn't help try a Clean Boot and see how your PC behaves; http://support.microsoft.com/kb/929135

    What anti-virus software and/or firewall do you have installed?

  6. #6
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    Hi Flores,

    Have you considered trying IE 10? It was released recently, it's a better browser overall and if the issue is with IE 9, it is possible that it may be solved through the upgrade.

    Another possibility is going back to IE 8, but that could only serve to establish IE 9 as the definitive cause for your problem.

  7. #7
    3 Star Lounger amflores's Avatar
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    Hello Rui,

    Long time no see!
    Its nice to have you helping me once more!
    No, I have not tried IE10 yet.
    Is it a simple procedure? Do I have to unistall IE9 or not?
    Thanks.
    Regards,
    Flores
    Both me and my Windows edition speak brazilian portuguese.

  8. #8
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    Glad to have you back here, Flores, even if for a computer issue .

    To install IE 10, you just need to download it from here: http://windows.microsoft.com/en-us/i...wide-languages

    There is no need to remove IE 9, it will be replaced by IE 10.

    If you use backup software, I would recommend taking a backup before doing it, just as a normal safety procedure. I installed the preview edition and then upgraded to the release version without any issues .

    Do let us know how it goes.

    Regards

    Rui

  9. #9
    Plutonium Lounger Medico's Avatar
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    The non-destructive reinstall IS NOT 100% EFFECTIVE! Everyone thinks this will cure all evils on their PC, just ain't so. A complete reinstall from scratch would probably solve the problem quicker than all the Band-Aid attempts you have made and will make in the foreseeable future. In less than a day you could reinstall the OS from scratch, reinstall all apps and be on your way.

    Just make a backup of your data and reinstall.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  10. #10
    3 Star Lounger amflores's Avatar
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    Have you considered trying IE 10?
    Hello Rui,

    I have just finished installing IE10.
    It seems to be faster than IE9, but had not the chance to try it longer.
    I was more interested to check if replacing IE9 had eliminated the problems, but no.
    They are the same as before.

    As Medico wrote, "...The non-destructive reinstall IS NOT 100% EFFECTIVE!" although it had worked previously to put my machine in good working conditions, but not this time.
    My problem is that I never did a complete reinstall from scratch before, and I have just moved to a place where web connections are slow (updates).
    I have to postpone this operation until my next trip to Rio.
    In the meantime I rely on using logoffs to by-pass the problems.

    Thanks and regards,
    Flores
    Last edited by amflores; 2013-03-02 at 16:15.
    Both me and my Windows edition speak brazilian portuguese.

  11. #11
    3 Star Lounger amflores's Avatar
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    The non-destructive reinstall IS NOT 100% EFFECTIVE! ...... A complete reinstall from scratch would probably solve the problem quicker...
    Hello Medico,

    I fully agree with you.
    As I wrote to Rui (above), the nondestructive reinstalls had worked fine for me on 2 or 3 previous occasions, but not this time
    We have just moved to a small town where web connections are poor and I don't know yet any technician that would help me on formatting and a fresh install. My knowledge on these matters don't reach that far.
    I will have to live with the present problems until a next trip to Rio, in a months time.
    Thanks for your help.

    Regards,
    Flores
    Both me and my Windows edition speak brazilian portuguese.

  12. #12
    Plutonium Lounger Medico's Avatar
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    Good Luck when you get there.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

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