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  1. #1
    New Lounger
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    Cannot Play Music CD Using Windows Media Player - Major Concern

    I have a Dell Studio XPS 9100 computer with Windows 7 Prof (SP1) (and all current Windows Updates). I been able to play music CDs without any problems since the purchase of my computer. This afternoon, I tried to play a music CD and the media player window would open but not go any further. I tried other music CDs but with the same results. I checked Device Manager for the DVD writer (HL-DT-ST DVD - RW GH50N ATA DEVICE) and the CD-ROM reader (HL-DT-ST DVE RWBD CH20N ATA DEVICE) , and on the General Tab, it indicated that "This device is working properly."

    The only thing that I have done to the computer recently, was yesterday I installed MS IE10. The computer appears to be working okay in other ways. My major concern is more about whether I would be able to use the Paragon Backup and Restore Boot Disk to restore to a prior image in case of a serious computer problem. At this point in time, I don't want to try to see if the Boot CD will work because that might cause even further problems. Any help would be very much appreciated, Thanks Sam.

    The following is indicated in Event Viewer:

    + System

    - Provider

    [ Name] Application Hang

    - EventID 1002

    [ Qualifiers] 0

    Level 2

    Task 101

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2013-03-20T00:09:17.000000000Z

    EventRecordID 42505

    Channel Application

    Computer XXXXXXXXX

    Security


    - EventData

    wmplayer.exe
    12.0.7601.17514
    e34
    01ce24ff1ffb9a77
    10
    C:\Program Files (x86)\Windows Media Player\wmplayer.exe
    64be2cad-90f2-11e2-a790-f04da23a6e57
    55006E006B006E006F0077006E0000000000


    --------------------------------------------------------------------------------

    Binary data:


    In Words

    0000: 006E0055 006E006B 0077006F 0000006E
    0008: 0000


    In Bytes

    0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.
    0008: 6F 00 77 00 6E 00 00 00 o.w.n...
    0010: 00 00

  2. #2
    Administrator
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    Have you rebooted and tried WMP after reboot?

    You can also try this Fix it: http://support.microsoft.com/mats/wi...yer_diagnostic

  3. #3
    Plutonium Lounger Medico's Avatar
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    You could also try to open an Elevated Command prompt, then type: sfc /scannow
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  4. #4
    New Lounger
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    Very much appreciate the replies. Rebooting cleared the Problem!! Thanks, Sam

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