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  1. #1
    New Lounger
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    usb 2.0 seagate freeagent 500gb disk freezes at black screen when rebooting

    My Dell studio 15 laptop with an external usb 2.0 500gb seagate freeagent harddrive, when rebooting after a backup completes, freezes at a black screen. The reboot starts normally, then when the initial Windows boot screen is cleared and a black screen comes up, the system freezes. There is no blinking underline cursor in the upper left corner as is usually seen during rebooting when the black screen briefly appears. Booting from a cold start works fine. This negatively impacts automatic scheduled backups. Any thoughts would be appreciated. Thanks.

  2. #2
    WS Lounge VIP mrjimphelps's Avatar
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    Try plugging the external hard drive into a different USB port.

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