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    Working with the real Microsoft Support


    Working with the real Microsoft Support

    By Susan Bradley

    After so many stories about bogus Microsoft Support calls, it's a sure bet many Windows users wonder what an official Microsoft Support experience is like. We'll cover first the options and experiences you have with a consumer system.

    The full text of this column is posted at (opens in a new window/tab).

    Columnists typically cannot reply to comments here, but do incorporate the best tips into future columns.
    Last edited by Tracey Capen; 2013-04-03 at 18:40.

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