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  1. #1
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    Windows 7 - IE8 Crash - Exception code: 0xc0000005

    Hi all,

    Are you able to provide Root Cause and the trigger of the event log error below. A newly built windows 7 laptop, when launching IE8 32bit it hangs and the message pops up stating ‘Application not responding’ and you have to force a shut down. IE8 64 BIT is ok.

    Copy of the Event Log error:

    Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce79912
    Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
    Exception code: 0xc0000005
    Fault offset: 0x0003e9d7
    Faulting process id: 0x13e4
    Faulting application start time: 0x01ce368e6596c8b2
    Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Faulting module path: C:\WINDOWS\SysWOW64\ntdll.dll
    Report Id: a4493add-a281-11e2-a8b3-402cf4b5c129


    System
    - Provider
    [ Name] Application Error

    - EventID 1000
    [ Qualifiers] 0

    Level 2

    Task 100

    Keywords 0x80000000000000

    - TimeCreated
    [ SystemTime] 2013-04-11T08:27:27.000000000Z

    EventRecordID 10681

    Channel Application



    iexplore.exe
    8.0.7601.17514
    4ce79912
    ntdll.dll
    6.1.7601.17725
    4ec49b8f
    c0000005
    0003e9d7
    13e4
    01ce368e6596c8b2
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\WINDOWS\SysWOW64\ntdll.dll
    a4493add-a281-11e2-a8b3-402cf4b5c129

  2. #2
    Super Moderator jwitalka's Avatar
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    See if anything here helps:
    http://www.updatexp.com/0xC0000005.html

    Jerry

  3. #3
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    Quote Originally Posted by jwitalka View Post
    See if anything here helps:
    http://www.updatexp.com/0xC0000005.html

    Jerry
    hi Jerry

    We think its down to the graphis driver. Thanks for the help.

  4. #4
    5 Star Lounger chowur's Avatar
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    IF,the graphics driver update doesn't help.Try SFC /SCANNOW Command - System File Checker;http://www.sevenforums.com/tutorials...e-checker.html
    Problems cannot be solved by the same level of thinking that created them. -Albert Einsten

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