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Thread: BSOD on startup

  1. #1
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    Unhappy BSOD on startup

    Dear members,

    The OS is Windows 7 Enterprise 6.1.7601 Service Pack 1.

    I told Windows to shut down and install updates after having run non-stop for about two weeks. It crashed with a Blue Screen of Death (BSOD) and when starting up it also fails with a BSOD. I managed to start it once normally, run Sytem Mechanic which performed a clean up and that was it.

    Starting using the last known configuration also fails with a BSOD.

    Startup Repair reports the following problem :
    “Root cause found :
    Unspecified changes to system configuration might have caused the problem.”
    error code 0x1f
    Before I meddled with msconfig I think it mentioned a possible driver problem. I don't remember having installed or updated drivers lately.

    System restore fails because it can't access a file.

    Windows starts in safe mode with network.

    Using msconfig :
    On general tab : Diagnostic startup fails with BSOD. I think this is equivalent to Selective startup with all Startup programs and services disabled.
    On the boot tab : Safe boot with network with all programs and services enabled (which seems to activate some of those) works.

    There is another strange sympton. When logging, for the password, the first character I type appears double (2 dots iso 1) and is then repeated as if the key is being pressed.

    I have a working Vista on the PC that I can use for debugging.

    Anyone ideas on how to get Windows 7 to work properly again ?

  2. #2
    Super Moderator satrow's Avatar
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    It reads like you are dual booting; from Vista, navigate to the W7 Windows\Minidump folder and copy the *.dmp files to the Desktop, zip and attach them, we'll see what we can find out from them.

    If there are no dump files from the recent problem period, give the BSOD code (0x-------- (0x--------, 0x--------, 0x--------, 0x--------), and driver if it's listed - a photo will do.

  3. #3
    New Lounger
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    I can access that folder via Windows 7. It doesn't contain recent dump files.

    I have added the picture from the crash. First times the message was larger as the first line had already scrolled off screen.
    Attached Images Attached Images

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    Super Moderator CLiNT's Avatar
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    It looks like your NVIDIA driver (nvlddmkm.sys) as the causative factor.
    You might try removing the current one, in safemode, clean up afterward, (with a mild registry cleaner) then reinstall the latest
    driver for your specific make/model of GPU card.

    Drivers can become corrupted with or without a recent update to it.
    I would avoid system restore like it was a plague, and focus on more stable and substantial means of backup and recovery.
    Last edited by CLiNT; 2013-05-01 at 14:19.
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  5. #5
    New Lounger
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    Once I got such issue. I followed these steps >
    1. Open BIOS Setup pressing required keys
    2. Choose Disable HDD SATA support
    3. And it started working fine.

    You can try this to get resolved possible issue.
    Last edited by techaddict2007; 2013-06-25 at 00:09.

  6. #6
    Super Moderator jwitalka's Avatar
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    See if you can start with a clean boot:
    http://support.microsoft.com/kb/929135

    If so, use the diagnostic procedures outlined there to identify the cause.

    Jerry

  7. #7
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    I rolled back the driver of the graphics card. Then Windows would start normally. I updated the driver, but then Windows crashed. I checked which update Windows Update wanted to install and one of them is the graphics driver. So I had Windows only install the other updates and that didn't cause problems.

    I'll wait a while for Nvidia and Microsoft to solve the problem before updating the driver.

    Thanks for your help.

  8. #8
    New Lounger
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    I have made a few failed attempts before to update the driver. A few days back it finally worked. I updated the Nvidia graphics driver and yet my computer didn't crash.

  9. #9
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    Cool

    Quote Originally Posted by Amoranemix View Post
    I rolled back the driver of the graphics card. Then Windows would start normally. I updated the driver, but then Windows crashed. I checked which update Windows Update wanted to install and one of them is the graphics driver. So I had Windows only install the other updates and that didn't cause problems.

    I'll wait a while for Nvidia and Microsoft to solve the problem before updating the driver.


    Thanks for your help.
    Best to get Nvidia drivers from Nvidia's site not windows update
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

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    Did you cleaned computer cache? Try that one. Click Start, point to All Programs | Accessories and then select Disk CleanUp. Select a disk drive, click OK.

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