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  1. #1
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    Angry Sorting out random BSOD

    Ever since building this computer I get a random BSOD..... sometimes I get a report otherwise nothing.

    I am running Win7 professional (32) on an intel i7 processor all updates to windows have been applied.

    The report that I am getting is.......

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 9f
    BCP1: 00000003
    BCP2: 8A2BD030
    BCP3: 8078ADB0
    BCP4: 897BD9F0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\050813-6786-01.dmp
    C:\Users\Lanboy2\AppData\Local\Temp\WER-12152-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Any suggestions how to sort this out please????

    Thanks in advance

  2. #2
    Super Moderator satrow's Avatar
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    Hi,

    Find this: C:\Windows\Minidump\050813-6786-01.dmp (and any other recent *.dmp files), copy it to your Desktop, zip it (right-click it, Send to > compressed folder) and attach the resulting zip file to a reply here and we'll try to work it out.

  3. #3
    Gold Lounger Roderunner's Avatar
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    If you can't find what Satrow stated, read this:- BSOD Help.pdf
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  4. #4
    Super Moderator jwitalka's Avatar
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    If you get BSODs right after building a computer, the first thing I would do is run a memory test:
    http://pcsupport.about.com/od/toolso...memorytest.htm

    Jerry

  5. #5
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    Bsod

    Hurrah... dmp files now found, accessed, copied, zipped and attached (took ages to twig to click on advanced!).

    Once opened you will see that it contains some 40 files all with random dates, and these are the ones which windows bothered to report on..
    Attached Files Attached Files

  6. #6
    Super Moderator satrow's Avatar
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    39 of the dumps were 0x9F's, I picked a recent one at random and it came up with the problem driver as AiChargerPlus.sys, which is the Asus Charger Driver - a known cause of BSODs. Uninstall or update it and test.
    Code:
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 00000003, A device object has been blocking an Irp for too long a time
    Arg2: 89535030, Physical Device Object of the stack
    Arg3: 8078adb0, Functional Device Object of the stack
    Arg4: 8a796810, The blocked IRP
    
    Debugging Details:
    ------------------
    
    *** WARNING: Unable to verify timestamp for AiChargerPlus.sys
    *** ERROR: Module load completed but symbols could not be loaded for AiChargerPlus.sys
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  8a796810
    
    DEVICE_OBJECT: 89568818
    
    DRIVER_OBJECT: 86254798
    
    IMAGE_NAME:  AiChargerPlus.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4cd79d47
    
    MODULE_NAME: AiChargerPlus
    
    FAULTING_MODULE: 8c1e7000 AiChargerPlus
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  FlashPlayerPlu
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from 8350f367 to 83526c2c
    
    STACK_TEXT:  
    8078ad64 8350f367 0000009f 00000003 89535030 nt!KeBugCheckEx+0x1e
    8078add0 8350f3e0 8078ae70 00000000 88867030 nt!PopCheckIrpWatchdog+0x1f5
    8078ae08 834c14b9 8358a6e0 00000000 e37f74df nt!PopCheckForIdleness+0x73
    8078ae4c 834c145d 83572d20 8078af78 00000001 nt!KiProcessTimerDpcTable+0x50
    8078af38 834c131a 83572d20 8078af78 00000000 nt!KiProcessExpiredTimerList+0x101
    8078afac 834bf4ae 000b3a58 8ab59c34 00000000 nt!KiTimerExpiration+0x25c
    8078aff4 834bec7c 8ab59be4 00000000 00000000 nt!KiRetireDpcList+0xcb
    8078aff8 8ab59be4 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    834bec7c 00000000 0000001a 00d6850f bb830000 0x8ab59be4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  0x9F_IMAGE_AiChargerPlus.sys
    
    BUCKET_ID:  0x9F_IMAGE_AiChargerPlus.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !irp 8a796810
    Irp is active with 16 stacks 15 is current (= 0x8a796a78)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [ 16, 0]   0  0 89535030 00000000 8c1e76dc-895688d0    
    	       \Driver\usbhub	AiChargerPlus
    			Args: 00000000 00000000 00000000 00000002
    >[ 16, 2]   0 e1 89568818 00000000 834cae79-8a06f3f8 Success Error Cancel pending
    	       \Driver\AiChargerPlus	nt!IopUnloadSafeCompletion
    			Args: 00041100 00000001 00000001 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-89d3f4a8    
    
    			Args: 00000000 00000000 00000000 00000000
    For information only, 3rd party driver list from all dumps, oldest drivers first:

    SSPORT.sys Wed Nov 22 04:41:42 2006 (4563D506)
    Samsung printer driver
    http://www.carrona.org/drivers/driver.php?id=SSPORT.sys

    npf_devolo.sys Tue Jan 30 15:19:42 2007 (45BF620E)
    WinPcap by CACE Technologies
    http://www.carrona.org/drivers/driver.php?id=npf_devolo.sys

    intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
    Intel Processor driver
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys

    wacmoumonitor.sys Sat Jan 23 01:32:44 2010 (4B5A51BC)
    Wacom HID Mouse Monitor Filter Driver
    http://www.carrona.org/drivers/driver.php?id=wacmoumonitor.sys

    amdxata.sys Fri Mar 19 16:19:01 2010 (4BA3A3F5)
    AMD storage controller driver - usually from the Windows 7 DVD
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys

    btath_rcp.sys Thu Jun 24 07:17:09 2010 (4C22F865)
    Atheros Bluetooth Driver
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys

    btath_flt.sys Thu Jun 24 07:17:20 2010 (4C22F870)
    Atheros Bluetooth Driver
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys

    btath_bus.sys Thu Jun 24 07:17:26 2010 (4C22F876)
    Atheros BlueTooth driver
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys

    btath_hcrp.sys Tue Jun 29 10:30:39 2010 (4C29BD3F)
    Atheros Bluetooth Driver
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys

    AsUpIO.sys Tue Aug 3 03:48:02 2010 (4C578362)
    ASUS hardware monitoring software related
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

    jraid.sys Tue Aug 10 10:28:25 2010 (4C611BB9)
    JMicron RAID Driver
    http://www.carrona.org/drivers/driver.php?id=jraid.sys

    ICCWDT.sys Wed Aug 18 09:27:40 2010 (4C6B997C)
    IIntel(R) Watchdog Timer Driver
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys

    AsIO.sys Tue Aug 24 08:24:46 2010 (4C7373BE)
    Asus PCProbe Utility
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys

    psi_mf.sys Wed Sep 1 08:53:16 2010 (4C7E066C)
    Secunia PSI (Personal Software Inspector) driver
    http://www.carrona.org/drivers/driver.php?id=psi_mf.sys

    btath_lwflt.sys Mon Sep 13 09:26:41 2010 (4C8DE041)
    Atheros Bluetooth Driver
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys

    e1c6232.sys Tue Sep 21 22:32:58 2010 (4C99248A)
    Intel(R) Gigabit Adapter NDIS 6.x driver
    http://www.carrona.org/drivers/driver.php?id=e1c6232.sys

    IntcDAud.sys Fri Oct 15 09:27:18 2010 (4CB81066)
    Intel Graphics Media Accelerator HD Driver
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys

    HECI.sys Wed Oct 20 00:33:38 2010 (4CBE2AD2)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECI.sys

    AiChargerPlus.sys Mon Nov 8 06:48:39 2010 (4CD79D47)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys

    RTKVHDA.sys Tue Nov 23 10:06:52 2010 (4CEB923C)
    Realtek HD Audio Codec Driver
    http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys

    btath_a2dp.sys Tue Feb 15 01:47:58 2011 (4D59DB4E)
    Atheros Bluetooth Driver
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys

    btfilter.sys Tue Mar 8 06:15:19 2011 (4D75C977)
    Atheros Bluetooth Driver
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys

    iaStor.sys Fri May 20 17:40:27 2011 (4DD6997B)
    Intel Storage drivers
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys

    lvrs.sys Fri Aug 19 10:23:28 2011 (4E4E2B90)
    Logicool Qcam
    http://www.carrona.org/drivers/driver.php?id=lvrs.sys

    asmtxhci.sys Wed Sep 14 08:35:24 2011 (4E70593C)
    Asmedia USB 3.0 driver
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys

    asmthub3.sys Wed Sep 14 08:35:34 2011 (4E705946)
    ASMedia USB 3.0 Hub driver
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys

    cbfs3.sys Mon Sep 19 12:32:10 2011 (4E77283A)
    Callback File System
    http://www.carrona.org/drivers/driver.php?id=cbfs3.sys

    ASUSFILTER.sys Tue Sep 20 16:45:47 2011 (4E78B52B)
    ASUS USB Hub filter driver
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys

    fses.sys Fri Nov 18 14:55:36 2011 (4EC671E8)
    F-Secure Email Interceptor
    http://www.carrona.org/drivers/driver.php?id=fses.sys

    lvuvc.sys Wed Jan 18 06:37:07 2012 (4F166893)
    Logitech USB Video Class Driver
    http://www.carrona.org/drivers/driver.php?id=lvuvc.sys

    fsdfw.sys Thu Mar 8 09:43:59 2012 (4F587F5F)
    F-Secure Distributed Firewall Driver
    http://www.carrona.org/drivers/driver.php?id=fsdfw.sys

    PxHelp20.sys Tue Apr 24 18:26:08 2012 (4F96E230)
    Sonic CD/DVD driver (used by many different CD/DVD programs)
    http://www.carrona.org/drivers/driver.php?id=PxHelp20.sys

    GEARAspiWDM.sys Thu May 3 20:55:59 2012 (4FA2E2CF)
    CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys

    fsbts.sys Mon May 14 12:03:00 2012 (4FB0E664)
    F-Secure Boot Time Scanner
    http://www.carrona.org/drivers/driver.php?id=fsbts.sys

    fsccsys.sys Tue Aug 7 04:06:38 2012 (5020863E)

    fsccsys.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    igdkmd32.sys Wed Sep 26 20:44:50 2012 (50635B32)
    Intel Graphics driver
    http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys

    usbaapl.sys Tue Nov 27 23:37:57 2012 (50B54ED5)
    Apple Mobile USB Driver
    http://www.carrona.org/drivers/driver.php?id=usbaapl.sys

    fsvista.sys Wed Jan 2 13:25:31 2013 (50E4354B)
    F-Secure Vista Support Driver
    http://www.carrona.org/drivers/driver.php?id=fsvista.sys

    fsgk.sys Wed Jan 23 09:16:50 2013 (50FFAA82)
    F-Secure Gatekeeper
    http://www.carrona.org/drivers/driver.php?id=fsgk.sys

    fsni32.sys Wed Jan 30 11:07:28 2013 (5108FEF0)

    fsni32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    fshs.sys Wed Apr 17 14:32:00 2013 (516EA450)
    F-Secure HIPS Driver
    http://www.carrona.org/drivers/driver.php?id=fshs.sys

  7. The Following User Says Thank You to satrow For This Useful Post:

    vanillaflavour (2013-05-11)

  8. #7
    New Lounger
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    Great ... updated to version 2.00.01

    we will see how we go!

    Thanks for your help.

  9. #8
    5 Star Lounger
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    Did the update resolve the issue?
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  10. #9
    New Lounger
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    The problem which I was experiencing was on a Asus motherboard P8 Z68-V/GEN3. The problem occurs randomly so in reality I have no idea whether the problem has been resolved. I run Secunia's PSI and this did not show that there was a problem, hence one of the reasons why I was a bit perplexed. I suspected a driver issue but could not locate/isolate it until coming onto this forum. It just seems a logical step to upgrade the drivers.... If this is not a cure then I have the option of either turning Ai Charger off or trying something else. Ho-hum fingers crossed ......

  11. #10
    Super Moderator satrow's Avatar
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    To be sure that a frequent BSOD is fixed, it usually takes a week - ten days to be reasonably confident. For those that occur infrequently, much longer.

  12. #11
    3 Star Lounger
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    OK - here's another possible scenario, that I have experienced on my HP8540p laptop, running Windows 7 64bit. I installed a 480Gb SSD to improve performance and battery life. When I bought the Solidata X8-480 SSD, I bought a second one to be able to clone the drive and have a fast recovery if things went pear shaped.

    The performance was vastly improved, and I have been enjoying a quiet fast, reliable machine - apart from irregular, random BSOD and freezing of the machine - but when using one of the two identical SSDs. I have battled on, and here is the thing... one of the SSDs is perfect - rock solid, and no problems with BSOD or feezing, but the other is prone to do that at any stage.... I am sending that one back to be checked and repaired / replaced.

    Check your HDD... that may also be a cause!

  13. #12
    Super Moderator satrow's Avatar
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    Before anyone adds any more comments to this thread, please consider the following:

    It was started by vanillaflavour about crashes on one specific computer; the chances of another computer in regular use having exactly the same set of software, hardware, drivers, connected accessories, operating conditions/temperatures, usage etc. etc. are slim to none.

    So, each computer that has BSODs must be taken as a separate case; what works for one may make another worse, especially if the correct procedures or precautions are not taken.

    If you have a problem with BSODs, please create your own topic.

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