Results 1 to 12 of 12
  1. #1
    Bronze Lounger
    Join Date
    Jan 2010
    Location
    Birkirkara, Malta
    Posts
    1,467
    Thanks
    205
    Thanked 15 Times in 14 Posts

    BSOD-PFN_LIST_Corrupt

    I got a BSOD with the above description. The minidump file is attached, and I would be grateful if someone can tell me how to resolve this problem.

    Thanks and regards, Roy
    Attached Files Attached Files
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

    Roy Whitethread

  2. #2
    Super Moderator satrow's Avatar
    Join Date
    Dec 2009
    Location
    Cardiff, UK
    Posts
    4,492
    Thanks
    284
    Thanked 577 Times in 480 Posts
    Looks like it may be an easy one for a change, Roy. Uninstall Gigabyte Tools Easy Tune 6.
    Code:
    
    BugCheck 4E, {9a, 21990b, 6, 2}
    Probably caused by : ETdrv.sys ( ETdrv+635d )

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Thu May 16 09:36:38.126 2013 (GMT+1)
    System Uptime: 0 days 1:00:36.969
    BugCheck 4E, {9a, 21990b, 6, 2}
    *** WARNING: Unable to verify timestamp for ETdrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for ETdrv.sys
    Probably caused by : ETdrv.sys ( ETdrv+635d )
    BUGCHECK_STR:  0x4E_9a
    PROCESS_NAME:  Skype.exe
    3rd party drivers seen in the dump, for information only:

    intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
    Intel Processor driver
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys

    ETdrv.sys Thu Dec 10 09:30:29 2009 (4B20BFB5)
    Generic Port I/O May be part of Gigabyte Tools Easy Tune 6 (incompatible with Win7)
    http://www.carrona.org/drivers/driver.php?id=ETdrv.sys

    aswNdis.sys Sat Jan 9 21:22:03 2010 (4B48F37B)
    avast! Firewall NDIS Filter Service
    http://www.carrona.org/drivers/driver.php?id=aswNdis.sys

    amdxata.sys Fri Mar 19 16:18:18 2010 (4BA3A3CA)
    AMD storage controller driver - usually from the Windows 7 DVD
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys

    npf.sys Fri Jun 25 17:50:58 2010 (4C24DE72)
    NetGroup Packet Filter Driver, part of the WinPcap packet capture library
    http://www.carrona.org/drivers/driver.php?id=npf.sys

    HECIx64.sys Wed Oct 20 00:33:43 2010 (4CBE2AD7)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    VClone.sys Sat Jan 15 16:21:04 2011 (4D31C970)
    VirtualCloneCD Driver by Elaborate Bytes AG
    http://www.carrona.org/drivers/driver.php?id=VClone.sys

    asmtxhci.sys Thu Feb 24 02:25:47 2011 (4D65C1AB)
    Asmedia USB 3.0 driver
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys

    asmthub3.sys Thu Feb 24 02:25:56 2011 (4D65C1B4)
    ASMedia USB 3.0 Hub driver
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys

    hotcore3.sys Fri Mar 25 00:41:49 2011 (4D8BE4CD)
    HotBackup by Paragon Software Group.
    http://www.carrona.org/drivers/driver.php?id=hotcore3.sys

    SASKUTIL64.SYS Tue Jul 12 22:00:01 2011 (4E1CB5D1)
    SUPERAntiSpyware
    http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS

    SASDIFSV64.SYS Fri Jul 22 00:03:00 2011 (4E28B024)
    SUPERAntiSpyware
    http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS

    NBVol.sys Tue Nov 22 01:22:00 2011 (4ECAF938)
    Nero Backup Volume Filter Driver
    http://www.carrona.org/drivers/driver.php?id=NBVol.sys

    NBVolUp.sys Tue Nov 22 01:25:20 2011 (4ECAFA00)
    Nero Backup Volume Upper Filter Driver
    http://www.carrona.org/drivers/driver.php?id=NBVolUp.sys

    e1c62x64.sys Fri Aug 10 23:44:15 2012 (50258EBF)
    Intel(R) 82579V Gigabit Network Connection driver
    http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys

    dfx11_1x64.sys Tue Aug 28 20:10:34 2012 (503D17AA)

    dfx11_1x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    kprocesshacker.sys Fri Dec 14 18:17:05 2012 (50CB6D21)

    kprocesshacker.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    nvhda64v.sys Wed Dec 19 05:41:41 2012 (50D15395)
    nVidia HDMI Audio Device (nForce chipset driver)
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys

    ElbyCDIO.sys Mon Mar 4 09:21:51 2013 (513467AF)
    CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys

    RapportCerberus64_51755.sys Wed Mar 6 11:28:28 2013 (5137285C)

    RapportCerberus64_51755.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    nvlddmkm.sys Fri Mar 15 01:37:00 2013 (51427B3C)
    nVidia Video drivers
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

    keyscrambler.sys Tue Mar 26 21:39:58 2013 (515215AE)
    KeyScrambler Keyboard Encryption Driver
    http://www.carrona.org/drivers/driver.php?id=keyscrambler.sys

    RapportEI64.sys Tue Apr 2 12:13:56 2013 (515ABD74)
    Trusteer Rapport
    http://www.carrona.org/drivers/driver.php?id=RapportEI64.sys

    RapportPG64.sys Tue Apr 2 12:14:08 2013 (515ABD80)
    Trusteer Rapport
    http://www.carrona.org/drivers/driver.php?id=RapportPG64.sys

    AnyDVD.sys Thu Apr 25 14:44:29 2013 (5179333D)
    AnyDVD by SlySoft, Inc
    http://www.carrona.org/drivers/driver.php?id=AnyDVD.sys

    aswRvrt.sys Thu May 9 09:47:02 2013 (518B6286)

    aswRvrt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    aswVmm.sys Thu May 9 09:47:06 2013 (518B628A)

    aswVmm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    aswFsBlk.SYS Thu May 9 09:47:16 2013 (518B6294)
    avast! File System Access Blocking Driver
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS

    aswMonFlt.sys Thu May 9 09:47:23 2013 (518B629B)
    avast! File System Minifilter Driver
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys

    aswTdi.SYS Thu May 9 09:47:32 2013 (518B62A4)
    avast! TDI Filter Driver
    http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS

    aswrdr2.sys Thu May 9 09:47:41 2013 (518B62AD)

    aswrdr2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    aswKbd.sys Thu May 9 09:47:49 2013 (518B62B5)
    avast! Keyboard Filter Driver
    http://www.carrona.org/drivers/driver.php?id=aswKbd.sys

    aswNdis2.sys Thu May 9 09:48:03 2013 (518B62C3)
    avast! Firewall Core Firewall Service
    http://www.carrona.org/drivers/driver.php?id=aswNdis2.sys

    aswSP.SYS Thu May 9 09:48:25 2013 (518B62D9)
    avast! Self Protection Driver
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS

    aswSnx.SYS Thu May 9 09:48:30 2013 (518B62DE)
    avast! Virtualization Driver
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS

    aswFW.SYS Thu May 9 09:48:40 2013 (518B62E8)
    avast! Filtering TDI driver
    http://www.carrona.org/drivers/driver.php?id=aswFW.SYS

  3. #3
    Bronze Lounger
    Join Date
    Jan 2010
    Location
    Birkirkara, Malta
    Posts
    1,467
    Thanks
    205
    Thanked 15 Times in 14 Posts
    Satrow, thanks a lot for your quick reply. I could not find Gigabyte Tools Easy Tune 6 on my system, but thought the problem might be related to Virtual Clone Drive from Elaborate Bytes. I uninstalled that but the BSOD problem remained. I then uninstalled a program called WebCam from Etron, but Skype then could not find my WebCam. I reinstalled WebCam and that program seemed to be working properly, but when I opened Skype and clicked Webcam settings I immediately got the BSOD again.

    Do you have any other suggestions?
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

    Roy Whitethread

  4. #4
    Super Moderator satrow's Avatar
    Join Date
    Dec 2009
    Location
    Cardiff, UK
    Posts
    4,492
    Thanks
    284
    Thanked 577 Times in 480 Posts
    It would be installed by a motherboard tweaking/overclock -type utility, maybe a graphics card utility.

    I can try to track it down for you if you can do a few little things to collect more details: http://www.sysnative.com/forums/bsod...8-7-vista.html <--- carefully read and follow the instructions there (don't miss the part about running the app as Administrator), then zip and attach the requested folder back here.

    It looks a lot at first glance - it'll probably take ~15 minutes, waiting for MSInfo to complete is often the longest part.

  5. #5
    Bronze Lounger
    Join Date
    Jan 2010
    Location
    Birkirkara, Malta
    Posts
    1,467
    Thanks
    205
    Thanked 15 Times in 14 Posts
    Hello again Satrow,

    When I ran the perfmon /report app I got the following message:

    "The Data Collector Set or one of its dependencies is already in use."

    I don't know what is using it-what can I do?

    Apart from that, do I have to carry out the procedures mentioned in items 5 and 6 of the link you gave me? (I hope not-Driver Verification can take 24 hours apparently).
    Last edited by royw; 2013-05-16 at 13:05. Reason: Added a further question
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

    Roy Whitethread

  6. #6
    Super Moderator satrow's Avatar
    Join Date
    Dec 2009
    Location
    Cardiff, UK
    Posts
    4,492
    Thanks
    284
    Thanked 577 Times in 480 Posts
    Don't worry about Perfmon or the 'while you are waiting for a reply' items in 5 and 6, it appears that we have a clear cut culprit, we need the Autoruns and MSIFno32 etc. that should already have been collected, to pinpoint where/it is/what installs/loads it; zip the folder and attach that.

  7. #7
    Bronze Lounger
    Join Date
    Jan 2010
    Location
    Birkirkara, Malta
    Posts
    1,467
    Thanks
    205
    Thanked 15 Times in 14 Posts
    satrow, thanks again. The files are attached and I await your further advice.
    Attached Files Attached Files
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

    Roy Whitethread

  8. #8
    Super Moderator satrow's Avatar
    Join Date
    Dec 2009
    Location
    Cardiff, UK
    Posts
    4,492
    Thanks
    284
    Thanked 577 Times in 480 Posts
    Hmm, I see it in Autoruns/Drivers: USBET Etron Camera Driver (Verified) Etron Technology c:\windows\system32\drivers\etdrv.sys 10/12/2009 11:30

    That puts a different complexion on it; the crash happened with a webcam controller driver: http://www.etron.com/en/products/webcam.php <-- no drivers there. You may find a recent driver on the ASUS site or from the maker of the webcam, if it's a retail model. Otherwise, you can work through this list: http://drivers.softpedia.com/get/Oth...S-TOOLS/Etron/ for a driver description that fits your webcam, there are probably several drivers that would work.

    Whichever way, you really need to uninstall/reinstall the webcam drivers, installing a more recent version should be the best option.

    Is there a MSInfo32.nfo file saved, if so, can you zip and attach it please? If not, go to Start > Run > msinfo32 > Enter. Wait several minutes for it to collect the data then do a File > Save as and save it to your Desktop as MSInfo32.nfo then zip and attach that.

  9. #9
    Bronze Lounger
    Join Date
    Jan 2010
    Location
    Birkirkara, Malta
    Posts
    1,467
    Thanks
    205
    Thanked 15 Times in 14 Posts
    Thanks for the information regarding the Etron driver. I will investigate and report back.

    The MSInfo32.nfo is attached and I await your comments on that.
    Attached Files Attached Files
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

    Roy Whitethread

  10. #10
    Super Moderator satrow's Avatar
    Join Date
    Dec 2009
    Location
    Cardiff, UK
    Posts
    4,492
    Thanks
    284
    Thanked 577 Times in 480 Posts
    I see the BSODs listed in the WER, many more minor errors, too. I think I'm seeing a pattern with many of the recent problems being related to codecs - possibly DivX; these may also be tied into this crash, as it's possible that the webcam drivers may be using a 'bad' codec. Nothing definitive, just a feeling I get looking through the recent errors.

  11. #11
    Bronze Lounger
    Join Date
    Jan 2010
    Location
    Birkirkara, Malta
    Posts
    1,467
    Thanks
    205
    Thanked 15 Times in 14 Posts
    satrow, I am pleased to say the problem has been solved. I uninstalled the Etron driver and removed it's software, and Microsoft immediately installed their generic driver. Skype is now working properly. I am sorry I did not think of trying this before, and apologise for taking up your time.

    Sincere thanks for all you help.

    Best regards,
    Roy
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 2600K Processor LGA1155-Asus P867 Pro Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 8GB)

    Roy Whitethread

  12. #12
    Super Moderator satrow's Avatar
    Join Date
    Dec 2009
    Location
    Cardiff, UK
    Posts
    4,492
    Thanks
    284
    Thanked 577 Times in 480 Posts
    No worries Roy, just pleased to read you've got it under control now

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •