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  1. #1
    New Lounger
    Join Date
    Jun 2013
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    Activating Office

    Hi,
    I was using Office 2007 on my Vista PC which had an HDD crash. I bought a Win 8 PC and when I try to install Office 2007 on it I get a message that I have exceeded the maximum number of copies, so the install fails.
    Since Office 2007 is no longer being used on the Vista PC, how do I inform the install process that I am not exceeding the maximum number of copies?
    Thanks,
    Dan

  2. #2
    Administrator
    Join Date
    Jun 2010
    Location
    Portugal
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    Thanked 1,159 Times in 1,067 Posts
    Are you offered the option to activate over the phone? If not, have you tried to shutdown your internet connection before trying activation?
    Rui
    -------
    R4

  3. #3
    Platinum Lounger
    Join Date
    Dec 2009
    Location
    Earth
    Posts
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    Thanked 231 Times in 219 Posts
    MS will allow you to activate if you explain the problem. Just a phone call away.

    cheers, Paul

  4. #4
    New Lounger
    Join Date
    Jun 2013
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    Paul,
    Thanks for the encouragement - I'll attempt to call them.
    Dan

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